Senior Field Service Enginee

WET Design•Sun Valley, CA

About The Position

Senior Field Service Engineer WET (Design) / WET Legacy Travel ~50% | Electrical + Controls Focus What We Do At WET (Design), we create projects that transform the way people experience nature’s elements. Our work is multi-sensory and large scale, redefining how people connect with water, light, sound, and each other. From The Fountains of Bellagio to The Dubai Fountain, our teams design, build, and support some of the world’s most iconic water features. WET Legacy is the technical service arm that keeps these features alive—commissioning, programming, maintaining, and upgrading complex systems around the world. How You Can Add WET is a great environment for people who are talented, inquisitive, passionate, driven, team oriented, and relentless problem solvers. If you take ownership, move with urgency, and don’t give up until the system is working the way it should, you’ll feel at home here. We’re now raising the bar on our field service team and looking for Senior Field Service Engineers with strong electrical and controls foundations who also enjoy getting hands on with mechanical and plumbing systems. The Core of the Position You’ll be the technical expert on site, responsible for keeping advanced, one of a kind water features safe, reliable, and performing as designed. This is a senior, electrical / controls heavy field role with significant autonomy, travel, and direct impact on systems the public experiences every day. Travel requirement: 50%+ (primarily US, with potential for international assignments)

Requirements

3+ years of electrical field service or field engineering experience, ideally with: Switchboards and electrical power system control/protection Industrial controls / automation environments
Strong hands-on experience with: Electrical power distribution and protection Motor controls and VFDs PLC based systems (commissioning, troubleshooting, or maintenance)
Ability to read and interpret construction drawings: architectural, electrical, and mechanical
Fluent in English (written and verbal)
Valid driver’s license and ability to travel by air regularly (domestic and occasionally international)
Comfortable working independently on customer sites with minimal supervision
Ability to lift at least 50 lbs. and work in a variety of weather and site conditions

Nice To Haves

Formal apprenticeship, technical qualification, or degree in Electrical Engineering, Mechatronics, Electronics, or similar
Previous experience in one or more of: Industrial electrical / electronic field service Mechanical systems, pumps, valves, and plumbing related to process or water systems IT / networking as it relates to controls and field devices Installation, commissioning, maintenance, and repair of high voltage induction and synchronous motors (rotating machinery)
Strong troubleshooting mindset and comfort with complex, non-standard systems
Clear and confident communication with both technical and non technical stakeholders
Strong customer service orientation and ability to maintain professionalism under pressure
Good time management and ability to work to targets and deadlines
A passion for technology and a desire to keep learning new platforms, tools, and systems

Responsibilities

Perform site visits across the US (and occasionally abroad) to commission, troubleshoot, and maintain WET features
Lead system start up and commissioning: verify electrical terminations, interconnecting wiring, piping, and instrumentation against drawings and standards
Diagnose and resolve complex issues in: Electrical power distribution and protection Programmable logic controllers (PLCs) and control panels Motor controls, VFDs, and rotating machinery Power supplies, transformers, contactors, relays, fuses, circuit protection, GFCI, and E-stop systems Animation / show control systems and related electronics
Perform adjustments, repairs, and upgrades on WET proprietary devices and assemblies
Use laptop based tools and software to: Modify control system parameters Upload / modify HMI or touch screen pages Update schedules, sequences, and time clocks Calibrate and tune transmitters and field instrumentation Ensure features are tuned and operating to spec, and record all settings for future reference
Provide client training on operation, safety, and basic maintenance
Document work clearly and on time: service reports, findings, recommendations, and follow up actions
Identify potential upgrade / retrofit opportunities while onsite and communicate them internally
Coordinate and supervise removal, replacement, or retrofit of equipment at customer sites
Represent WET professionally, keeping the client informed on arrival, progress, and close out each day