Senior Field Project Engineer

Eaton Corporation • Boothwyn, PA

16h

About The Position

Eaton’s North American Sales division is currently seeking a Senior Field Project Engineer to join their team. This position is located in Boothwyn, PA. This exciting opportunity provides technical ownership of major sized project orders with a proactive approach to project support and issue resolution. It also provides the chance to build relationships across customers and Eaton facilities while coordinating engineered-to-order documentation and warranty/quality technical support.
The primary function of the Senior Field Project Engineer is to serve as the technical liaison between the product lines, field sales and the customer during the execution of major sized project orders. In this role, you will have technical ownership of the order and create a positive customer experience through a proactive approach to project support and issue resolution. The Project Engineer leverages centralized resources to manage documentation and resolve issues while building relationships across customers and Eaton facilities to deliver a successful project. This position works independently on daily tasks while also collaborating with the project manager, coordinator, and sales team to deliver a successful project.
Making what matters work at Eaton takes the passion of every employee around the world. We create an environment where creativity, invention and discovery become reality, each and every day. It’s where bold, bright professionals like you can reach your full potential—and where you can help us reach ours.

Requirements

• Bachelor’s degree from an accredited institution
• Minimum 3 years of work experience in sales, sales support, technical role or applicable field
• No relocation assistance will be provided for this role. Candidates must currently reside within 50 miles of Boothwyn, PA. Active-Duty Military Service member candidates are exempt from the geographical area limitation
• Eaton will not consider applicants for employment immigration sponsorship or support for this position. This means that Eaton will not support any CPT, OPT, or STEM OPT plans, F-1 to H-1B, H-1B cap registration, O-1, E-3, TN status, I-485 job portability, etc.
• Possess technical sales aptitude, market channel knowledge and power distribution expertise
• Capable of working in a team environment, using strong communication and interpersonal skills
• Ability to establish customer relationships within the market area while maintaining and growing existing customer relationships
• Knowledgeable of Eaton product and service capabilities and can assemble standard offerings to meet customer needs with occasional internal oversight
• Possess necessary computer skills including Adobe Acrobat, AutoCAD, web-based applications, Microsoft Office applications, and other product configuration tools
• Possess organizational, presentation, training, and planning skills
• Knowledgeable of market industry and key trends
• Degree of impact – Critical financial impact, long-term Customer and Consulting Engineer relationships along with Sales and Distributors, high visibility/complexity projects, program level commitments/relationships, both Configured-To-Order (CTO) and Engineered-To-Order (ETO) products
• Decision making – Independent decision making with direction from sales/customer and Project Managers, proactive actions to drive project completion
• Ability to travel 10% of the time

Nice To Haves

• Bachelor’s degree in engineering or another technical field
• Electrical industry expertise and product knowledge
• Prior engineering, sales and/or sales support experience with focus on the following customer bases: data center, wastewater treatment, government, utility, commercial construction
• Proficiency in applications required for job function including, but not limited to, Eaton BidManager, AutoCAD, Adobe Acrobat, Bluebeam, customer quality management tools, ERP systems, and Microsoft O365

Responsibilities

• Act as the technical liaison and point of contact between customers, sales, and factories to efficiently carry out technical order configuration, documentation, and warranty resolutions.
• Develop and maintain relationships with external customers (end customers, distribution, contractors) and internal customers (sales, plants, services) for assigned projects
• Review and interpret project specific contract drawings and specifications ensuring technical accuracy and compliance
• Join on-site project kick-off meetings, host customers in-person at plant inspections and witness tests, and lead/coordinate site visits for startup/commissioning and warranty work
• Host and/or lead regular project focused calls and meetings with external customers to ensure project technical details and issues are reviewed and resolved
• Manage technical changes to the bill of material – leading coordination and verification with plant engineering teams
• Coordinate and interpret engineered-to-order drawings to build customer documentation packages and answer project specific technical questions
• Leverage centralized resources to create, manage and own project specific documentation including but not limited to customer Submittal packages, Construction drawings, Operation and Maintenance Manuals, and As-built drawings
• Provide warranty/quality technical support for customer issues.
• Serve as the customer’s advocate and escalation point by relaying the appropriate level of urgency to contacts in Eaton’s manufacturing facilities
• Pursue continuous learning of Eaton products and applications related to engineered products
• Collaborates independently and maintains relationships with Sales Engineers, Project Managers, Project Coordinators, other Project Engineers, and the Documentation Team
• Develop and execute proactive order entry strategies that will facilitate order fulfillment and technical support.
• Analyze and communicate project risks and financial impacts based on technical changes or requirements

Benefits

• Eaton provides various Health and Welfare benefits as well as Retirement benefits, and several programs that provide for paid and unpaid time away from work.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level