Senior Family Partner | CSA Holyoke

Gandara Center•Holyoke, MA

41d•$52,000 - $58,000

About The Position

Provide leadership for their portion of the Agency’s Children’s Behavioral Health Initiative, whose mission is to strengthen, expand and integrate a comprehensive system of community- based, culturally competent behavioral health and complementary services for children with serious emotional and behavioral health needs, along with their families. She/he is accountable to the Program Director FP. The Senior Family Partner typically supervises 3-6 Family Partners, as well as liaises with the Senior Care Coordinator and other team members to achieve program objectives.

Requirements

Currently employed as a Family Partner at Gandara for a minimum of one (1) year.
Bachelor’s degree or associates degree in a human services field (preferred) and one year of experience working with the target population or high school diploma or GED and a minimum of two (2) years’ experience working with children/adolescents/transitioning youth.
Experience as a caregiver of youth with special needs, and preferably a youth with mental health issues
Experience with children and youth, strength-based, family centered and child focused services
Experience in navigating any of the child and family-serving systems and teaching family members who are involved with the child and family serving systems
Ability to work effectively with diverse populations and community agencies: School Dept., DYS, Juvenile Court, etc.
Understanding/willingness to be part of a Program that supports youth and families 24 hours per day, 365 days a year.
Must have a driver’s license and availability of vehicle to support Program needs.

Responsibilities

Supervises 3-6 Family Partners, as well as liaises with the Senior Care Coordinator Manager and other team members to achieve program objectives.
Ensures each FP position is staffed appropriately and the teams operate per guidelines and achieve agreed to family caseloads and hours of service contact, per week per family.
The SFP may support FPs by meeting with families as necessary to resolve issues and provide support.
Role models and coaches the values and principles of the wraparound process.
Assists Supervisors provides support, feedback and problem solving to Family Partners.
Supervisory responsibilities and taken cases Caseload 3-6 clients
In conjunction with the Supervisors, instructs new and existing staff regarding Specialized CSA requirements.
Participate in and oversee aspects of grants and other agency indicatives
Provides coaching for staff individually and at Care Planning Team (CPT) meetings.
Interfaces with subcontractors as necessary.
Helps plan and conduct team meetings and trainings.
Ensures support and crisis/emergency services for the youth/family.
Expected to do face-to-face contacts and phone contacts during working hours.