Senior Facilities Service Manager - Electrical

Oracle•Abilene, TX

1d•Onsite

About The Position

As Senior Facilities Service Manager – Electrical , you will lead the onsite electrical service and maintenance team responsible for the safe, reliable, and disciplined execution of maintenance and troubleshooting activities across mission-critical power infrastructure. Reporting to the Facility Manager , this role serves as the immediate manager for Facilities Technicians and is accountable for field execution, response readiness, electrical safety, technician development, and service quality across the site. This role is focused on maintenance execution, operational readiness, safe work practices, and uptime protection rather than system design. A key objective of this position is to build, lead, and continuously improve an in-house self-perform maintenance program , ensuring technicians can safely and consistently execute electrical maintenance in accordance with approved engineering standards and mission-critical operating requirements.

Requirements

3–5+ years of experience in electrical maintenance, field service, critical facilities operations, industrial power systems, or related uptime-critical environments such as data centers, utilities, manufacturing, or healthcare infrastructure.
1–3+ years of experience leading technicians, electrical service teams, or field maintenance programs.
Strong background in electrical safety, maintenance execution, regulatory compliance, switching risk, and structured incident response.
Experience leading technicians and vendor partners in high-risk operational environments.
Associate or Bachelor’s degree in electrical engineering, Electrical Technology, facilities management, or related field preferred; equivalent electrical trade and leadership experience also valued.
Strong troubleshooting judgment and disciplined incident response.
Strong people leadership with the ability to coach technicians and reinforce accountability.
Clear communicator who reinforces safety culture and execution standards.
Proven ability to improve maintenance reliability, field discipline, and service delivery.
Strong operational judgment in high-risk or time-sensitive environments.

Nice To Haves

Experience with mission-critical power infrastructure including switchgear, UPS, batteries, generators, breakers, relays, grounding, and distribution equipment.
Familiarity with electrical maintenance planning, vendor management, switching procedures, incident reviews, and operational handoff requirements.
Experience using CMMS systems, maintenance KPIs, service reporting, and corrective action tracking.
Journeyman Electrician or Master Electrician license where applicable.
NFPA 70E training strongly preferred.
OSHA 30 preferred.
OEM or manufacturer training on UPS systems, switchgear, generators, breakers, or protective systems preferred.
NETA, NICET, or similar electrical testing / maintenance-related credentials are a plus where relevant to the role.

Responsibilities

Lead the onsite electrical facilities technician team responsible for maintenance, troubleshooting, repairs, switching support, and service execution across mission-critical electrical infrastructure.
Serve as the direct manager for Electrical Facilities Technicians, providing day-to-day leadership, work prioritization, coaching, performance management, and technical development.
Build and lead an in-house self-perform maintenance program for electrical systems, including procedures, training, qualification expectations, execution standards, and continuous improvement.
Oversee maintenance and service execution for critical electrical infrastructure, including switchgear, UPS systems, batteries, generators, grounding, breakers, and power distribution equipment.
Own electrical safety programs and ensure strict compliance with NFPA 70E, lockout/tagout, energized work controls, switching discipline, and electrical safe work practices.
Manage vendor performance, SLAs, and contract execution for electrical service scopes, ensuring quality, compliance, and safe field coordination.
Track and report KPIs related to maintenance execution, downtime, equipment health, incident response, and corrective action effectiveness.
Support incident response, service restoration, outage planning, maintenance readiness, and post-event reviews to improve resilience and reduce repeat failures.
Coordinate closely with commissioning, operations, engineering, reliability, and construction teams to ensure safe and effective handoffs and operational readiness of installed systems.
Drive continuous improvement in procedures, maintenance quality, documentation, technician capability, and field execution standards.
Ensure the site is prepared to support 24/7 mission-critical operations through proper staffing, escalation readiness, training, and maintenance planning.

Benefits

Medical, dental, and vision insurance, including expert medical opinion
Short term disability and long term disability
Life insurance and AD&D
Supplemental life insurance (Employee/Spouse/Child)
Health care and dependent care Flexible Spending Accounts
Pre-tax commuter and parking benefits
401(k) Savings and Investment Plan with company match
Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.
11 paid holidays
Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.
Paid parental leave
Adoption assistance
Employee Stock Purchase Plan
Financial planning and group legal
Voluntary benefits including auto, homeowner and pet insurance