Senior Facilities Manager

Sugar Mountain • Seattle, WA

9d • $105,000 - $130,000

About The Position

The Senior Facilities Manager is responsible for the safe, efficient, and cost-effective operation, maintenance, and continuous improvement of Sugar Mountain’s physical infrastructure. This role leads facilities operations across commercial, retail, restaurant, and private properties, ensuring reliable building systems, food-safe environments, and a high standard of service for internal teams. This is a highly visible, hands-on leadership role for someone who enjoys owning facilities operations end to end while building strong systems, teams, and vendor partnerships in a fast-paced, real-world operating environment. About UsSugar Mountain is a creative, family-owned food company that is home to extraordinary brands like Beecher’s Handmade Cheese, Mishima Reserve, and The Butcher’s Table. We’re passionate about making real food with absolutely zero artificial ingredients. We’re a team at the forefront of the food revolution, passionate about our mission to Change the Way America Eats. For the past 6 years, we’ve been recognized as a Great Place to Work and we’re proud of the value-driven, mission-forward culture that fuels our growth. What You’ll Do Own the day-to-day facilities operations across all Sugar Mountain locations, ensuring safe, reliable, and cost-effective building performance Develop, schedule, and manage preventative maintenance programs for all facilities and critical equipment Oversee and prioritize maintenance and repair activities, rolling up your sleeves when needed and delegating work to internal teams and external vendors as appropriate Lead and support facilities staff responsible for food service equipment, refrigeration, plumbing, electrical systems, and other infrastructure Manage vendor and contractor relationships, including sourcing, scheduling, supervision, and performance evaluation Ensure compliance with safety, health, and environmental regulations, company policies, and local, state, and federal codes Partner cross-functionally with operations, culinary, and leadership teams to resolve facilities issues and support business needs Communicate clearly regarding maintenance issues, timelines, and solutions Develop and manage the facilities budget, monitor expenditures, and identify cost-saving opportunities Establish and manage a 24/7 on-call coverage model to ensure rapid response to facilities emergencies Support short- and long-term facility improvement initiatives, including upgrades, expansions, and capital projects

Requirements

• 5+ years of experience in facilities or building operations management across commercial, retail, or restaurant environments
• Strong working knowledge of building systems, including HVAC, refrigeration, plumbing, and electrical
• Experience managing vendors, contractors, and maintenance budgets
• Proven ability to assess operational issues, prioritize effectively, and drive practical solutions
• Experience leading or supporting a facilities or maintenance team
• Strong communication, organization, and problem-solving skills
• Comfort operating in a fast-paced, hands-on environment where priorities can shift
• Proficiency with basic computer applications (word processing, spreadsheets, maintenance systems)
• Ability to lift up to 50 pounds as needed

Nice To Haves

• Experience supporting commercial kitchens or food production environments
• Technical certifications (HVAC, refrigeration, etc.)
• Experience in CPG manufacturing or multi-site operations
• Familiarity with CMMS or ticketing systems such as Zendesk

Responsibilities

• Own the day-to-day facilities operations across all Sugar Mountain locations, ensuring safe, reliable, and cost-effective building performance
• Develop, schedule, and manage preventative maintenance programs for all facilities and critical equipment
• Oversee and prioritize maintenance and repair activities, rolling up your sleeves when needed and delegating work to internal teams and external vendors as appropriate
• Lead and support facilities staff responsible for food service equipment, refrigeration, plumbing, electrical systems, and other infrastructure
• Manage vendor and contractor relationships, including sourcing, scheduling, supervision, and performance evaluation
• Ensure compliance with safety, health, and environmental regulations, company policies, and local, state, and federal codes
• Partner cross-functionally with operations, culinary, and leadership teams to resolve facilities issues and support business needs
• Communicate clearly regarding maintenance issues, timelines, and solutions
• Develop and manage the facilities budget, monitor expenditures, and identify cost-saving opportunities
• Establish and manage a 24/7 on-call coverage model to ensure rapid response to facilities emergencies
• Support short- and long-term facility improvement initiatives, including upgrades, expansions, and capital projects

Benefits

• We offer medical, dental, vision and life insurance premiums, along with paid time-off, 9 paid holidays and a 401(k) plan with a company match.
• Employees enjoy a 35% employee discount at Sugar Mountain locations.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed
• Number of Employees: 501-1,000 employees