Senior Facilities Engineer

Zscaler•San Jose, CA

17h•Onsite

About The Position

Zscaler accelerates digital transformation to ensure our customers can be more agile, efficient, resilient, and secure. As an AI-forward enterprise , we are constantly pushing the envelope, leveraging the world’s largest security data lake to power our cloud-native Zero Trust Exchange platform. This innovation protects our customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Here, impact in your role matters more than title and trust is built on results. We say, impact over activity. We seek innovators who actively use AI to amplify their impact and who thrive in an environment where we leverage intelligent systems to stay ahead of evolving threats. We believe in transparency and value constructive, honest debate —we’re focused on getting to the best ideas, faster. We build high-performing teams that can make an impact quickly and with high quality. To do this, we are building a culture of execution centered on customer obsession , collaboration, ownership, and accountability. We value high-impact, high-accountability with a sense of urgency where you’re enabled to do your best work and embrace your potential. If you’re driven by purpose, thrive on solving complex challenges, and want to be part of the team that’s helping to secure the AI age, we invite you to bring your talents to Zscaler and help shape the future of cybersecurity. Role We are looking for a Senior Facilities Engineer to join our People & Culture team. Based in our San Jose, CA headquarters (onsite Monday-Friday), this role reports to the Senior Manager, Americas Workplace Operations. You will support our company's growth and drive innovation with collaborative and engaging workspaces. You will be responsible for the technical integrity, safety, and efficiency of our mission-critical and non-critical infrastructure, ensuring building systems generate a productive and secure environment.

Requirements

Extensive experience in workplace solutions, facilities engineering, or similar roles with a focus on program management
Proven experience in managing mission-critical infrastructure, including HVAC, electrical distribution, and life-safety systems
Demonstrated expertise in vendor management, facilities budget development, and contract oversight
Experience managing SOP, MOP, and EOP programs and leading emergency response efforts
Experience with BMS/BAS platforms and CMMS tools for maintenance tracking

Nice To Haves

A Bachelor’s degree in facilities management, business administration, engineering, or a related field; an advanced degree is preferred
Excellent leadership and interpersonal skills, with the ability to work effectively in global, multicultural teams
A passion for innovation and a willingness to explore new ideas to create top-tier employee experiences

Responsibilities

Direct end-to-end operations and maintenance for critical building systems (HVAC, electrical, plumbing), serving as the senior escalation lead for mission-critical outages
Manage operational budgets and the full procurement lifecycle while supervising third-party contractors to ensure high-quality service delivery
Drive system longevity and efficiency through rigorous preventive maintenance programs and the use of advanced digital platforms like BAS/BMS
Champion workplace safety and compliance by leading emergency response teams, managing hazardous materials (IATA), and maintaining rigorous site-level operating procedures
Foster a culture of excellence by mentoring technical teams and partnering cross-functionally on energy management initiatives and large-scale infrastructure upgrades