Senior Experiential Manager, Hospitality (Team Manager)

Octagon • Stamford, CT

355d • $65,000 - $75,000 • Hybrid

About The Position

Octagon is in search of an experienced Senior Account Manager to become a key player in the global project team of the FIFA World Cup Trophy Tour by Coca-Cola. As part of the core team, you will work up close with the world's most iconic sporting asset, for one of the world's best loved and biggest brands. The role is a 100% commitment to delivering a best-in-class global tour, for a client with extremely high expectations and vast experience in this area. 2026 will mark the 6th edition of the tour and the second time Octagon will serve as the lead agency for the Tour. The role will encompass client management, working with different Coca-Cola markets around the world, spanning time zones, business objectives and the full range of football interest levels. We work in fluid environments with complex layers of stakeholders, and the applicant should be comfortable with this. As a member of the traveling team, the Team Manager will be required to travel internationally and domestically and work weekends. Candidates should have an interest in soccer and should be familiar with the soccer landscape and general soccer consumer/fan. You will have a strong knowledge of how experiences drive content and amplify partnerships.

Requirements

• 5+ years' experience in marketing/sponsorship, administrating on global sports properties.
• Highly detail-oriented self-starter, organized with ability to multi-task and meet deadlines.
• Strong team player.
• Endurance, stamina and physical ability to work long hours for extended days on the tour.
• Persistent enthusiasm, energy and drive through the project both in the office and importantly, on the road.
• Problem solves effectively as a team and independently.
• Excellent interpersonal and communication skills (both oral and written).
• Strong experience in event marketing, client servicing and team management.
• Experience working on/at large-scale and/or global events.
• Sound decision-making and problem-solving skills based in agency, client and industry knowledge.
• Extremely strong planning and organizational skills to effectively manage numerous workstreams and resources simultaneously.
• Open to change and highly adaptable to shifting needs and deadlines, sometimes in pressurized situations.
• Strong computer skills - Microsoft Office proficiency (Word, Excel, PowerPoint).
• Valid driver's license and clean driving record required.

Nice To Haves

• Bilingual is not required but is a plus (Spanish).
• Flexibility and willingness to travel domestically and internationally, work weekends or holidays as needed.

Responsibilities

• Work with markets and hotels to arrange full team accommodation, and other local requirements.
• Liaise directly with all hotels on booking, room configurations, meals and payment.
• Support team members on requirements for advance trips to local markets as needed.
• Understand local visa and travel vaccination requirements.
• Contribute to writing the Global Guidelines - a toolkit for global program activation and plan for local markets to leverage against.
• Support in operational/logistical planning as needed for Global and Host Country team event deliverables.
• Research, plan, support and ensure compliance to full requirements for visas and vaccinations for all global team members.
• Research, plan and run all team meetings, team building and motivational activities both pre, during and post tour.
• Manage the teams' movements and wellbeing on a day-to-day basis with the Tour Directors and Market Leads.
• Be largely based at the hotel to ensure all team members have support where needed.
• Work closely with the Team Medic to lead the team's health and wellbeing.
• Plan and manage team dinners, events, birthday celebrations, cultural celebrations and other appropriate milestones.

Benefits

• Unlimited PTO policy.
• Competitive medical/dental/vision insurance plans with FSA/HSA and Dependent Care FSA options.
• Pet Insurance.
• Generous Family and Parental Leave Policy (12 weeks).
• Access to 401K program with company match.
• Employee Stock Purchase Plan (ESPP).
• Pretax Transportation/Commuter Benefits.
• Dedicated Mental Health resources including Headspace membership.
• Discount portal for everyday goods and services.
• Employee Resource Groups and inclusive diversity programming and initiatives.
• Personal Development programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Industry: Professional, Scientific, and Technical Services
• Number of Employees: 501-1,000 employees