NYC - Senior Experience Specialist

Color Factory LLC • New York, NY

13d

About The Position

The Senior Experience Specialist (SES) is a highly adaptable, cross-trained team member who ensures smooth daily operations, supports leadership, and enhances the guest experience. SES team members are skilled in multiple departments, allowing them to step into key roles as needed, take on specialized projects, and support the guest experience. They play a critical role in maintaining efficiency, problem-solving, and driving increased revenue and continuous improvement within venue operations.

Requirements

• Must be 18 years or older
• Must have and maintain all required training
• Must have a positive attendance record
• Must be performing at a high level of their current position
• Cannot be on a Performance Improvement Plan (PIP)
• Must have a positive working repertoire with the team (Peers, Leadership, Upper Management, etc.)
• Must have open availability, if full time (limited exceptions apply depending on the position)
• Must be able to lift/carry 50+ lbs
• Must be able to stand for long periods

Benefits

• Medical (FT Only)
• Dental and Vision insurance
• Critical Illness, Accident and
• Hospital Indemnity
• 401k Retirement Plan
• Employee Assistance Program
• Paid Safe & Sick Leave and Paternity Leave
• Commuter Benefits
• Vacation Policy
• Paid Time Off
• Complimentary tickets
• Shop and Friends & Family discounts
• Competitive Rates
• Annual Market Analysis
• 401k Employer Matching
• HSA Employer Contributions
• Student Loan Reimbursements

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed