Senior Events Project Manager

ServiceTitan

5d • Remote

About The Position

Ready to be a Titan? ServiceTitan is an all-in-one software platform that helps home services companies streamline and grow their business. Founded by the sons of tradesmen who discovered that both of their fathers' professions were vastly underserved by the types of digital tools that were disrupting numerous other industries, ServiceTitan is a truly mission-driven company that takes immense pride in helping contractors become more successful and lead better lives. ServiceTitan is seeking a Senior Event Specialist to provide comprehensive support for our annual user conferences as well as certain project management support functions for the events team. Reporting to the Events Manager, the Senior Events Specialist will play a key role in supporting the planning, project management, and logistical aspects involved in the quality execution of our customer programs. The ideal candidate will be a highly organized, detail-oriented, and data-driven professional with a strong background in event planning and project management. This candidate should be passionate about creating engaging, memorable experiences that resonate with attendees, possess energy, creativity, resourcefulness, and be able to remain calm under pressure. We will consider remote candidates

Requirements

• At least 5 years of experience in event management and project management
• Collaborative team-player with a customer-service mindset and high energy
• Exceptional communication skills combined with strong organizational capabilities
• Proficiency in strategic thinking, quick problem-solving, and generating creative ideas
• Tech-savvy with a goal-driven attitude
• Meticulous attention to detail and a disciplined approach to project management
• Self-motivated and confident in taking ownership of responsibilities
• Comfortable operating in a fast-paced, startup environment
• Willingness to engage in physical tasks typical of event roles, such as setting up activations, moving supplies, etc.
• Engaging interpersonal skills, capable of connecting with diverse individuals
• Demonstrates resourcefulness in addressing challenges and finding solutions

Nice To Haves

• Proficiency in event and project management software preferred (Cvent and Airtable)

Responsibilities

• Project manage internal stakeholders and external vendors for our annual user conferences by establishing and monitoring event timelines, ensuring all deadlines and deliverables are met.
• Collaborate cross-functionally with teams – including Marketing, Product, Creative, Sales, Business Development, and Operations – to drive successful event outcomes.
• Oversee and maintain the event management registration system, including website development and access portal creation.
• Provide enhanced reporting support to deliver actionable insights on event registration, lead and campaign tracking, and event calendars.
• Submit and ensure timely and accurate processing of vendor contracts and invoices for payment.
• Oversee room block management for our annual user conferences, in coordination with venues and attendees.
• Oversee and ensure effective management and responsible operation of event software platforms, including Salesforce, Tableau, Airtable, Captello, and Cvent.
• Provide extensive support to the Events department, including expense and budget tracking, and various event-related projects.

Benefits

• Flextime, recognition, and support for autonomous work: Flexible time off with ample learning and development opportunities to continue growing your career. We offer a comprehensive onboarding program, leadership training for Titans at all levels, and other programs and events. Great work is rewarded through Bonusly, peer-nominated awards, and more.
• Holistic health and wellness benefits: Company-paid medical, dental, and vision (with 100% employer paid options and 90% coverage for dependents), FSA and HSA, 401k match, and telehealth options including memberships to One Medical.
• Support for Titans at all stages of life: Parental leave and support, up to $20k in fertility services (i.e. IUI and IVF), surrogacy, and adoption reimbursement, on demand maternity support through Maven Maternity, free breast milk shipping through Maven Milk, pet insurance, legal advisory services, financial planning tools, and more.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed