Senior Event Operations Manager

Waters Corporation•Milford, MA

11d•Hybrid

About The Position

Waters Corporation is seeking an experienced and detail-oriented Senior Event Operations Manager to help shape and execute the operational framework for our global events portfolio. This role will be a cornerstone within the evolving Global Customer Engagement & Events function, supporting scalable processes, standards, and tools that ensure operational excellence across Waters’ tradeshows and internal events. The ideal candidate will have 10+ years’ experience managing logistics and execution for large, complex programs, with strong project management expertise and a proven ability to lead cross-functional teams through detailed planning and delivery. This individual will manage a defined portfolio of events while partnering across the events function to establish best practices, consistency, and efficiency in execution. This role is hybris based out of Milford, MA 3 days week (Tuesday to Thursday)

Requirements

10+ years of experience in event operations within B2B, technology, or life sciences sectors.
Strong project management skills, with experience implementing scalable tools and processes.
Demonstrated ability to plan and execute large-scale events with multiple internal and external stakeholders.
Excellent organizational, communication, and problem-solving skills.
Proven ability to manage multiple priorities in a fast-paced, global environment.
Experience managing budgets and vendor contracts.
Bachelor’s degree in Marketing, Communications, Hospitality, or a related field.

Nice To Haves

Experience at an events management or production company delivering large-scale conferences or tradeshows is a plus.
Proficiency in Smartsheets, Ariba, Cvent, Captello, or On24 is also a plus.

Responsibilities

Partner with the Head of Customer Engagement & Events to design and document scalable processes, tools, and standards that drive consistency and operational excellence across the global events portfolio.
Identify opportunities to streamline event delivery and improve operational efficiency across global programs.
Contribute to the ongoing development of event resources, ensuring regional teams can execute with quality and consistency.
Foster a culture of operational excellence by sharing knowledge, mentoring peers, and promoting collaboration and transparency across the global events team.
Lead the project management, planning, and execution of a defined portfolio of tradeshows and internal events, overseeing pre-event planning including venue coordination, shipping, show services, and on-site operations.
Act as the primary operational point of contact, partnering with cross-functional stakeholders in Marketing, Sales, and Product to deliver events that meet business objectives and uphold Waters’ brand standards.
Lead on-site operations for high profile programs, ensuring seamless delivery and best in class attendee experience.
Manage procurement activities for the assigned event portfolio, including purchase requests, purchase orders, and vendor coordination within internal systems.
Partner with finance to track forecasts, spending, and reconciliations, ensuring fiscal accuracy and compliance for each event.
Source and manage vendors for services such as booth builds, AV, shipping, and collateral production, including oversight of warehousing and inventory to ensure quality, cost efficiency, and brand consistency.