Senior Event Manager

Eyes On Eyecare

3d • Remote

About The Position

As Senior Events Manager, you’ll own the end-to-end production of our virtual events portfolio—from strategic planning and program development through execution and post-event reporting. You’ll be the operational backbone of every summit, webinar, CE/CME on-demand Course, and CE/CME event we produce, managing timelines that begin 6+ months before an event and extend weeks or months after.
This role sits at the intersection of project management, educational programming, and client-facing event delivery. You’ll coordinate across nearly every department—marketing, design, video production, client services, development, and operations—to ensure every event runs on time, on brand, and on budget. You’ll also manage an Events Coordinator and oversee independent contractors who support event execution.
Your job is to turn a date on the calendar into a polished, high-performing virtual event experience that delights attendees, satisfies sponsors, and builds the Eyes On Eyecare brand. If you thrive on complex project management, love the adrenaline of live production, and get satisfaction from building repeatable systems that scale, then this role will feel like home.

Requirements

• 4+ years of experience in digital/virtual event management
• Proven track record managing complex, multi-stakeholder projects with 100+ task timelines
• Experience managing direct reports and/or contractors
• Strong project management skills with experience in tools like ClickUp or similar platforms
• Excellent written and verbal communication skills with a keen attention to detail
• Experience coordinating across multiple departments (marketing, design, production, sales, operations) to deliver events on time and on budget
• Comfort working in a fast-paced, remote-first environment with the ability to manage competing priorities
• Experience with CMS platforms for event page building and management
• Proficiency with Zoom, Google Suite, Slack, and collaborative digital tools
• Accept AI in department workflows and embrace LLMs for efficiencies

Nice To Haves

• Experience in healthcare, eyecare, or medical education events
• Familiarity with CE/CME accreditation processes (COPE, ARBO, VME) and continuing education workflows
• Experience with virtual event platforms (Sanity, Cvent, Hopin, GoToWebinar, or similar)
• Experience with HubSpot for registration management, email workflows, and attendee tracking
• Experience managing program chairs, KOLs, or faculty for educational programming
• Background in B2B or sponsored event environments where sponsor deliverables and client satisfaction are critical
• Experience with event reporting, analytics, and using data to improve future events (LookerStudio, Parse.ly, or similar)

Responsibilities

• Strategic Oversight
• Evaluate and evolve event production workflows — identify bottlenecks, redundancies, or manual steps across the event lifecycle and recommend process improvements that increase quality or reduce effort
• Define and maintain production standards — establish consistent quality benchmarks for platform builds, livestream execution, speaker coordination, and post-event deliverables so the team isn't reinventing the wheel each cycle
• Assess and recommend production tooling and vendor relationships — evaluate whether current platforms, contractors, and tech stack are serving the team well or whether alternatives would improve reliability, cost, or scalability
• Drive post-mortem insights into structural changes — go beyond documenting what went wrong to actually redesigning processes, templates, or accountability structures based on patterns across events
• Event Production & Project Management
• Own the master timeline and process accountability chart for every event — tracking 200+ tasks across multiple teams from kickoff through post-mortem
• Lead internal team kickoffs, pre-event meetings, all-hands, dry runs, and post-mortem debriefs
• Manage event budgets in coordination with the operations team; track actuals against projections
• Build and maintain all event pages and landing pages in our custom event builder platform (registration, schedule, speakers, exhibit hall, clinical track, conference bag, CE/CME hub, raffle, FAQ, and post-event pages)
• Coordinate event platform setup, including navigation, footers, Stripe payment integration, magic link emails, pop-ups, and player notifications
• Manage event-day operations: livestream coordination, real-time troubleshooting, attendee support, and HubSpot syncing
• Oversee post-event landing page transitions, enduring content coordination, and event reporting
• Educational Programming & CE/CME Coordination
• Lead program chair relationships end-to-end: outreach, agreements, proposed agendas, meetings, moderator prep, and final instructions
• Manage the full CE/CME workflow—speaker invitations, paperwork submissions, ARBO/COPE/VME approvals, pre/post-test coordination, and credit-claiming setup—in partnership with the Events Coordinator
• Coordinate speaker selection, session format decisions (pre-recorded vs. live), speaker information collection, and tech check scheduling
• Oversee the creation of moderator event notes, agendas, slide deck templates, and presentation instructions for program chairs
• Manage polling question coordination across CE speakers, internal teams, and more
• Speaker & Faculty Management
• Own speaker coordination for all internal events—from initial selection through post-event publication hand-off
• Manage speaker timelines, including credential collection, headshots, calendar holds, PIP (partners in promotion) asset distribution, and final reminders
• Coordinate with the operations team on speaker contracts, payments, and program chair agreements
• Manage sponsor speaker coordination in partnership with client services, including symposium scheduling and opening/closing remarks
• Cross-Functional Coordination & Client Interface
• Serve as the central hub connecting marketing, design, video production, client services, development, and operations for every event
• Partner with the marketing team on event promotion: registration email workflows, LinkedIn event pages, email signature updates, PIP assets, and abandoned cart sequences
• Coordinate with client services on sponsor deliverables: booth builds, banner ads, brand safety guidelines, courtesy reviews, and post-event enduring content
• Work with the video/livestream team on pre-recordings, run of show, transition scenes, lower thirds, Streaming Software setup, and Zoom link management
• Coordinate conference bag content, raffle prize management, and attendee engagement features
• Provide creative and copy direction for event spec documents, registration landing pages, and event feature slides
• Business Development & Strategy Support
• Support event business development by creating exhibitor prospectuses, event feature decks, and commercial reels in partnership with sales leadership
• Create and maintain the Source of Truth document for each event, building out the event run of show and tracking all sponsors, sessions, deliverables, and key dates
• Contribute to event portfolio strategy: what events to run, reposition, or sunset based on audience data and sponsor-market realities
• Build and refine repeatable event playbooks and process accountability frameworks that allow the team to scale
• Team Leadership
• Manage and develop Events Coordinators, providing day-to-day direction, feedback, and career development support
• Oversee independent contractors supporting event execution (booth building, CE paperwork, reporting, platform setup)
• Ensure clear task ownership and accountability across the events team and cross-functional partners

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed