Senior Event Manager

The Otis Hotel Autograph Collection Austin•Austin, TX

10h

About The Position

White Lodging develops and operates a portfolio of award-winning, premium-brand hotels, rooftop bars, and restaurants in some of the country’s best cities to live. We know that the hospitality business, like life, is about how you make people feel. That’s where you come in. You’ll help bring the virtue of hospitality to life while we create an environment that allows you to be your best self and grow.

Requirements

Strong organizational and communication skills to manage complex events with attention to detail.
Proven ability to collaborate with cross-functional teams and foster positive guest and associate relationships.
Expertise in event operations, financial management, and guest satisfaction strategies.
Leadership experience with a focus on training, mentoring, and motivating teams to achieve results.
Analytical skills to manage budgets, forecast revenue, and drive profitability for the department.

Responsibilities

Coordinate all event phases, from planning to execution, ensuring seamless communication with customers and internal departments for an exceptional guest experience.
Lead pre-event, event, and post-event meetings while identifying and resolving operational challenges to deliver outstanding results.
Actively up-sell services and products, manage event budgets, and contribute to revenue generation while maintaining a focus on guest satisfaction.
Supervise and train associates to meet performance standards, foster collaboration, and create a supportive team environment.
Use feedback to drive continuous improvement, implement corrective action plans, and develop innovative event strategies.
Monitor and manage financial goals, including group room blocks, catering revenue, and payroll to align with departmental budgets.