Senior Event Manager - Hilton Anaheim

Hilton Worldwide•Anaheim, CA

37d•$90,000 - $11,000

About The Position

The Hilton Anaheim is located just one mile from Disneyland and across from the Anaheim Convention Center, this property has over 1,500 rooms, 140,000 square feet of banquet space and 5 dining outlets. They also completed multi-million-dollar renovation! One of Orange County's largest hotel. With more than 150,000 square feet of indoor and outdoor event space right next to Anaheim Convention Center, we have everything you need for conferences, reunions, and gatherings of all sizes. As Senior Event Manager, you are responsible for event documentation and coordination with Sales, hotel departments and customers to ensure consistent, high-level service throughout the pre-event, event, and post-event phases of all hotel events.

Requirements

At least 2 Years of Event management experience

Nice To Haves

Have previous experience within Large or Big box hotel operation preferred
Working knowledge of Delphi is highly preferred.
Leadership experience Preferred

Responsibilities

Organize, plan and prioritize your duties by developing plans and goals.
Timely communication to internal and external clients via telephone, email, written documents or in person.
Create and maintain relationships with clients to set and meet client expectations and deliver on those expectations.
Demonstrate knowledge of job systems, products, systems, and processes.
Resolve conflicts and negotiate with others while handling complaints, settling disputes, and resolving grievances and conflicts.
Selling and influencing both internal and external clients.
Make decisions and solve problems by analyzing and evaluating the issues and determine the best solution.
Ensure high-quality service by communicating and assisting others to understand the guest needs, providing direction and guidance, feedback and individual coaching when needed.
Participate in customer site inspections and assist with the sales process as necessary.
Other duties as necessary based on business needs.
Regular attendance.

Benefits

Medical Insurance Coverage - for you and your family
Vision, Dental, Life and Disability Insurance
Mental Health Resources
Sick Pay - Paid Time Off, 1 hour accrued after 40 hours worked
Vacation - Paid Time Off, 40 hours awarded after first year of employment
Go Hilton travel discount program: 100 nights of discounted travel per calendar year
401(k) plan
Access to your pay when you need it through DailyPay
Complimentary Duty Meals served in our Team Member Restaurant
Employee Assistant Program
Debt-free education: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more)
Career growth and development
Team Member Resource Groups
Recognition and rewards programs