Infrastructure Systems Engineer III
About The Position
The Senior ETL/BI Application Engineer is a key member of the Enterprise ETL/BI Operations team, responsible for administering and optimizing critical analytics platforms supporting Medicaid Enterprise Data Warehouses, Pharmacy Benefits Management, and Medicaid Management Information Systems. This position is not a developer role, though it may require close collaboration with ETL developers, data engineers, report developers, infrastructure teams, and security teams. Hands-on experience administering Tableau Server/Tableau Cloud Administration and Informatica PowerCenter / IDMC / CDI-PC Administration in large, regulated healthcare or government environments is essential. Experience with Business Objects and/or Cognos Administration is a significant plus.
Requirements
- Bachelor’s degree in IT, Computer Science, Data Analytics, or equivalent experience.
- 5+ years administering Tableau Server/Tableau Cloud in enterprise environments.
- 5+ years administering Informatica PowerCenter v10.x+ on Linux.
- Strong understanding of BI security, permissions, and performance tuning.
- Experience in regulated environments (Medicaid, healthcare, government, or finance).
- SQL proficiency and experience with enterprise authentication (SSO, ForgeRock).
Nice To Haves
- Experience with Medicaid or healthcare Enterprise Data Warehouses.
- Knowledge of CMS reporting, Medicaid data domains, or program integrity analytics.
- Tableau Server Certified Associate/Professional certification.
- Experience with scripting or automation (Python, PowerShell, shell).
- Experience with Business Objects or Cognos.
- HIPAA/PHI/PII compliance
Responsibilities
- Administer Tableau Server/Tableau Cloud across dev/test/prod environments.
- Install, configure, patch, and upgrade Tableau platforms.
- Manage users, groups, permissions, licensing, and security.
- Monitor performance, capacity, and server health.
- Troubleshoot extracts, refresh failures, and workbook performance issues.
- Support HA/DR configurations and scheduled refreshes.
- Install, configure, patch, and upgrade Informatica PowerCenter / IDMC / CDI-PC on Linux.
- Manage user roles, security, domains, repositories, and services.
- Troubleshoot ETL job failures, performance bottlenecks, and connectivity issues.
- Maintain platform stability and support change management processes.
- Enforce HIPAA, Medicaid, CMS, and state data governance policies.
- Support LDAP/Active Directory, SSO (e.g., ForgeRock), and access management.
- Provide audit logs, security documentation, and usage reporting.
- Ensure PHI/PII security across all BI platforms.
- Track platform usage, adoption, and system performance trends.
- Optimize extracts, queries, and configuration settings for peak performance.
- Provide Tier 2/3 support for platform and user issues.
- Support disaster recovery, business continuity, and incident response.
- Maintain connections to Medicaid Enterprise Data Warehouses and related sources.
- Coordinate refresh schedules and data availability with ETL and data engineering teams.
- Support certified data sources and semantic layer governance.
- Create runbooks, documentation, and standard operating procedures.
Benefits
- Health & Welfare Benefits: Comprehensive plans tailored to your needs, effective from day one.
- Retirement Savings: Robust programs to help you secure your financial future.
- Employee Discounts: Access to a wide range of discounts on merchandise, services, travel, and more.
- Career Growth Opportunities: Paths for advancement within a global organization.
- Paid Training: Learn while you earn with award-winning learning platforms.
- Paid Time Off: Competitive PTO packages to help you recharge.
- Great Work Environment: Join an award-winning culture that values diversity and inclusion.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
