Senior Estate Associate - Senior Fiduciary Coordinator

Wells Fargo Bank • Austin, TX

11d • Hybrid

About The Position

At Wells Fargo, we are looking for talented people who will put our customers at the center of everything we do. Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you. Banking, Lending, & Trust (BL&T) unlocks access to Wells Fargo Bank products and services to high-net-worth and ultra-high-net-worth individuals and families based on needs related to banking, custom lending, and trust services. These bank specialists leverage resources, valuable research, relationships, custom solutions, and highly tuned strategies to address clients' unique needs and aspirations. BL&T further provides guidance on a variety of banking and fiduciary topics including investment management, general trust administration, specialty trusts, custody, tax, specialty assets, regulatory, privacy, ecommerce, deposit relationship and strategy, and business strategies. The section also provides support to the WIM Diverse Segments group, including WIM referral activity. Trust Services Trust advisors discuss the needs of HNW and UHNW clients and provide personalized advice and wealth and asset management services, including: Personal trust services. Estate services. Philanthropic services. Closely held asset management. Real estate and loan asset management. Oil, gas and mineral management. Legacy trust services. Special needs trust services. Managed Individual Retirement Accounts (IRA). About this role: Wells Fargo is seeking a Senior Trust Associate in Estate Services as part of Wealth and Investment Management. Learn more about the career areas and lines of business at Working at Wells Fargo | Jobs and Careers at Wells Fargo (wellsfargojobs.com) In this role, you will: Lead operational support for fiduciary professionals to administer a book of complex fiduciary relationships, including implementing client estate plans, and ensuring client accounts are managed in accordance with sound fiduciary principles and applicable law Demonstrate proficient understanding of fiduciary concepts and principles, including trust accounting and elements of a trust Execute on complex client requests, including money movement, investment implementation and ongoing account management Provide subject matter expertise and interpretation of procedures to less experienced team members Articulate Wells Fargo Trust's processes to internal partners Develop and maintain an in-depth understanding of policies and procedures including, but not limited to, payments, account openings and closings, and asset transfers Proactively identify and mitigate fiduciary risks; recommend and implement process improvements Seek involvement with infrastructure-related projects to improve Wells Fargo Trust's business operations, client service, and risk management Independently communicate with external clients and internal partners regarding client accounts

Requirements

• 4+ years of administrative or sales support experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Nice To Haves

• Ability to work effectively within a team and build strong working relationships across business channels and at all levels of management.
• Demonstrate a high level of organizational skills, including time and priority management.
• Collaborate effectively with relationship team members, client’s advisors and other colleagues.
• Solutions-oriented and able to operate within a diverse, fast-paced environment.
• Strong communication skills.
• Intermediate Microsoft Office (Word, Excel, and Outlook) skills
• Experience in a client facing environment
• Customer service experience
• Administrative support experience
• Exposure to Wells Fargo Trust operations applications and systems such as: SEI Trust 3000 and TRMS (Trust Money Movement Systems), Client Link
• Knowledge and understanding of estate, trust, or fiduciary administration
• Knowledge and understanding of account maintenance, processing, Know Your Customer (KYC)
• Solid technical skills to learn and navigate multiple computer systems, applications, and utilize search tools to find information in Client link or TMT

Responsibilities

• Lead operational support for fiduciary professionals to administer a book of complex fiduciary relationships, including implementing client estate plans, and ensuring client accounts are managed in accordance with sound fiduciary principles and applicable law
• Demonstrate proficient understanding of fiduciary concepts and principles, including trust accounting and elements of a trust
• Execute on complex client requests, including money movement, investment implementation and ongoing account management
• Provide subject matter expertise and interpretation of procedures to less experienced team members
• Articulate Wells Fargo Trust's processes to internal partners
• Develop and maintain an in-depth understanding of policies and procedures including, but not limited to, payments, account openings and closings, and asset transfers
• Proactively identify and mitigate fiduciary risks; recommend and implement process improvements
• Seek involvement with infrastructure-related projects to improve Wells Fargo Trust's business operations, client service, and risk management
• Independently communicate with external clients and internal partners regarding client accounts

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees