University of Maryland Global Campus-posted 2 days ago
Full-time • Mid Level
Hybrid • Adelphi, MD
501-1,000 employees

University of Maryland Global Campus (UMGC) is seeking an experienced and technically skilled professional to serve as Senior Enterprise Project Management Office (EPMO) Operations Analyst, a hands-on, systems-minded expert who manages the operational backbone of the EPMO. Reporting to the Associate Vice President, EPMO, this role blends portfolio management, process governance, and systems administration to ensure projects, programs, and portfolios are executed with consistency, accuracy, and transparency. The Senior Analyst is responsible for keeping data clean, systems reliable, and processes scalable, so the organization can make faster, smarter decisions and deliver work efficiently. This role is ideal for someone who thrives in complex, data-driven environments and enjoys creating structure where others see complexity. You’ll work across systems, processes, and people to turn ideas into working frameworks and help teams deliver measurable, high-quality results.

  • Manage portfolio from intake through reporting, ensuring data accuracy and alignment with standards.
  • Administer and optimize project and portfolio management systems to support planning and execution.
  • Build and maintain dashboards that provide real-time portfolio visibility and actionable insights.
  • Coordinate portfolio reviews and governance cycles to enable data-driven decisions.
  • Maintain templates, workflows, and documentation that standardize how projects are delivered.
  • Keep operational playbooks and governance guides current and accessible.
  • Visualize processes and workflows to make complex operations easy to understand.
  • Manage the team’s training calendar and coordinate professional development activities.
  • Track vendor contracts, renewals, and system licenses to ensure compliance.
  • Analyze project data, identify opportunities for improvement, and implement changes that drive efficiency.
  • Other job-related duties as assigned
  • Bachelor’s degree in Business, Project Management, Information Systems, or a closely related field.
  • Minimum five (5) years of experience managing project, program, or portfolio operations in a complex environment.
  • Current PMP certification (or equivalent project management credential).
  • Hands-on experience administering or managing portfolio management platforms, ideally Smartsheet or a comparable system.
  • Strong understanding of project governance, data standards, and process automation.
  • Skilled in dashboard and reporting tools such as Excel, Power BI, or similar.
  • Proven ability to collaborate across departments and work effectively in a matrixed organization.
  • Excellent communication, analytical, and organizational skills with strong attention to detail
  • Master’s degree in Business, Information Systems, or a related discipline.
  • Certification in SAFe or Agile methodologies.
  • Process improvement certification such as Lean or Six Sigma.
  • Experience developing training materials or managing content in SharePoint or other knowledge management platforms.
  • Experience creating visual workflows and process documentation using tools such as Lucid, Miro, or Visio
  • Generous Time Off: Enjoy 22 days of paid vacation, 15 days of sick leave, 3 personal days, and 15 paid holidays (16 during general election years). For part-time employees, time off rates will be prorated based on the number of hours worked.
  • Comprehensive Health Coverage: Access to health care, medical with vision, dental, and prescription plans for both individuals and families, effective from the 1st of the month following your hire date.
  • Insurance Options: Term Life Insurance, Accidental Death and Dismemberment Insurance, and Long-Term Disability (LTD) Insurance. Part-time employees working less than 0.5 FTE are not eligible for LTD.
  • Flexible Spending Accounts: Available for medical and dependent care expenses.
  • Retirement Plans: Choose between the Optional Retirement Program (ORP) or the Maryland State Retirement and Pension System (MSRPS).
  • Supplemental Retirement Plans: include 401(k), 403(b), 457(b), and various Roth options. The university does not provide matching funds.
  • Tuition Remission: Immediate availability for Regular Exempt Staff. Spouses and dependent children are eligible for undergraduate tuition remission after two years of service. NOTE: For part-time employees (at least 50 percent of the time), tuition remission benefits are prorated.
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