Senior Envisioning Manager - Strategic Network & Acquirer Solutions

American Express • Phoenix, AZ

81d • $123,000 - $215,250

About The Position

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. The role will lead a team of highly skilled managers with an industry and external mindset and a passion for creating the best capabilities to enable innovative products and services in the network. They will be deeply thoughtful, able to think creatively, and effectively drive outcomes through ambiguity. They will focus on business value, identifying opportunities for transformation, assessing alternative solutions (particularly through industry research), and clearly defining how the final deliverable meets the customer's need and fits within the transaction processing lifecycle.

Requirements

• Exceptional leader that will empower and coach a high performing team.
• Ability to think strategically and develop executive level communications and strategic frameworks.
• High intellectual curiosity, with excellent creative and critical thinking and problem-solving skills.
• Demonstrated ability to drive results and collaborating in a cross-functional and global environment.
• Experience eliciting, articulating, and documenting business requirements.
• Flexibility in supporting various time zones, as this is a global role.

Responsibilities

• Drive strategic alignment by ensuring partner and internal requirements are consistently in sync with American Express' strategic objectives and long-term business capability goals, challenging requests where needed to maintain focus on high-impact outcomes.
• Lead the team in converting complex partner needs into clear, value-driven, and holistic business requirements that enable structured discovery and effective delivery.
• Champion future-proof solutions by guiding the development of scalable, innovative, and sustainable solutions that anticipate industry evolution and deliver lasting business value.
• Enable efficient execution & delivery excellence by established frameworks, templates, and processes that allow the team to operate with clarity, discipline, and agility to support consistent, timely, and impactful implementation.
• Foster stakeholder & expertise engagement by acting as the key connector between subject matter experts, product strategy, technology teams, and external partners, ensuring informed decision-making through collaborative input.
• Partner with stakeholders to define and align strategic objectives. Manage relationships across multiple business stakeholders as well as technology, finance, and compliance partnerships.
• Develop strategies and roadmaps working with teams across the enterprise to achieve business targets.
• Ability to take initiative in identifying and resolving project related issues.
• Strong written and verbal communication skills (interpersonal, group/meeting facilitation, and executive presentations/communications).
• Prioritization of tasks and deliverables, utilizing data and strategic business analysis to drive results.

Benefits

• Competitive base salaries
• Bonus incentives
• 6% Company Match on retirement savings plan
• Free financial coaching and financial well-being support
• Comprehensive medical, dental, vision, life insurance, and disability benefits
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
• 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
• Free and confidential counseling support through our Healthy Minds program
• Career development and training opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Industry: Credit Intermediation and Related Activities