Acosta, Inc.-posted about 1 month ago
Full-time • Mid Level
Jacksonville, FL
5,001-10,000 employees
Professional, Scientific, and Technical Services

The Senior Enterprise Systems Analyst -Blue Yonder Category Management will play a key role in supporting, developing, and optimizing our Enterprise Application portfolio, with a primary focus on Space Management solutions powered by Blue Yonder. This position is responsible for delivering functional application support, configuring systems, and implementing new processes to enhance operational efficiency. Key responsibilities include gathering and analyzing business requirements through collaboration with users, peers, external partners, and leadership. The analyst will identify and recommend effective solutions that align with business objectives. Additionally, the role involves creating detailed reports, queries, business cases, and presentations to support informed decision-making. This position requires a self-starter who can work independently while engaging regularly with cross-functional teams and receiving strategic guidance from leadership. Success in this role depends on strong collaboration, accountability, and a results-driven mindset.

  • Maintain and support the Blue Yonder Category Knowledge Base (CKB) suite and related modules.
  • Perform routine updates and minor upgrades to ensure system stability and performance.
  • Troubleshoot issues efficiently, identify root causes, and implement timely resolutions to minimize operational impact.
  • Collaborate with cross-functional technical teams (e.g., Citrix, Desktop Virtualization, Database Administration) to resolve system challenges and enhance performance.
  • Partner with business teams to address issues related to Blue Yonder infrastructure, architecture, and environments.
  • Serve as a subject matter expert (SME) for Blue Yonder technologies, providing technical guidance to internal teams and stakeholders.
  • Stay current on Blue Yonder advancements and assess their potential impact on the existing environment.
  • Ensure adherence to security protocols and data protection standards.
  • Manage internal technical communications and support ticket resolution processes.
  • Bachelor's degree in Information Technology or a related field.
  • A minimum of seven (7) years of relevant experience in enterprise systems analysis or technical leadership roles.
  • Proven experience as a Blue Yonder Technical Lead or in a similar role managing the Blue Yonder Category Knowledge Base (CKB) suite.
  • Deep understanding of Blue Yonder Category Knowledge Base architecture, configuration, and customization, including: Category Knowledge Base (CKB) Space Planning Floor Planning Open Access Data Manager Image Server Publishing Server Batch Server Database Commands Planogram Generator SA Pro
  • Proficiency in related technologies and platforms: SQL, Oracle Server Administration Single Sign-On (SSO) Windows OS Batch Processing VBA, Python, Power BI
  • Demonstrated ability to perform system upgrades and updates within the Blue Yonder suite.
  • Strong diagnostic and troubleshooting skills for resolving complex technical issues.
  • Excellent attention to detail and analytical thinking.
  • Effective verbal and written communication skills.
  • Ability to work collaboratively across technical and business teams.
  • Blue Yonder certifications are preferred.
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