Senior Enterprise Operations Optimization Analyst
About The Position
Southern New Hampshire University is looking for a Sr. Enterprise Operations Optimization Analyst to help lead and facilitate reviews of complex, enterprise-wide business processes using established frameworks and methodologies. Reporting to the Assistant Vice President of Enterprise Operations Optimization (EOO), this role partners with department leaders and key stakeholders across the institution. The role surfaces opportunities for creating operational efficiency, enhanced technology enablement or automation, and synthesizes those findings into clear, actionable insights. These insights inform senior leadership decision-making. Operating with autonomy and judgment, you will work across functional and organizational boundaries to participate in independent learning around current state to ensure appropriate understanding of interdependent operating environments. We require experience with data-driven process flows, enterprise data governance principles and storage requirements and a working knowledge of integrations and ERP system capabilities. You will help promote enterprise optimization work by scaling the recommended methodology across the organization. This is a remote position "#LI-Remote"
Requirements
- Bachelor's degree required and 10+ years of progressive experience in enterprise operations, strategy, consulting, or organizational effectiveness.
- Demonstrated experience leading enterprise-scale assessments and influencing executive-level decisions.
- Experience operating in complex, matrixed organizations.
Responsibilities
- You will facilitate and document enterprise operational business process reviews and deep-dives to document current state of critical operations across the institution.
- You will participate in independent learning to ensure understanding of current state challenges and opportunities.
- You will summarize findings to help inform business owner prioritization and executive decision-making related to process optimization, workforce upskilling or technology enablement initiatives.
- You will establish and maintain standards for qualitative and quantitative operational analysis, ensuring consistency and rigor across initiatives.
- You will be a trusted advisor to the business and subject matter expert on continuous improvement, operational efficiency, and Lean principles.
Benefits
- High-quality, low-deductible medical insurance
- Low to no-cost dental and vision plans
- 5 weeks of paid time off (plus almost a dozen paid holidays)
- Employer-funded retirement
- Free tuition program
- Parental leave
- Mental health and wellbeing resources
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Number of Employees
501-1,000 employees
