Senior Enterprise Operations Optimization Analyst

Southern New Hampshire University

1d • Remote

About The Position

Southern New Hampshire University (SNHU) is looking for a Sr. Enterprise Operations Optimization Analyst who will lead reviews of complex, business processes across the university using established frameworks and methodologies. Reporting to the Assistant Vice President of Enterprise Operations Optimization (EOO), this role partners with department leaders across the institution. The role surfaces opportunities for creating operational efficiency, enhanced technology enablement or automation, and synthesizes those findings into clear, relevant insights. These insights inform our senior leadership decision-making. Operating with autonomy and judgement, you will complete process improvement plans and project strategies. You will collaborate with departments to participate in independent learning around current state. This learning will ensure appropriate understanding of interdependent operating environments. We require experience with data-driven process flows, enterprise data governance principles, and storage requirements, and a working knowledge of integrations and ERP system capabilities. You will help promote enterprise optimization work by supporting the execution of continuous improvement strategies and methodology adoption. This is a remote position.

Requirements

• Bachelor's degree required.
• 5+ years of progressive experience in enterprise operations, strategy, consulting, or organizational effectiveness.
• Demonstrated experience leading enterprise-scale assessments and influencing executive-level decisions.
• Experience operating in complex, matrixed organizations.

Responsibilities

• You will facilitate and document enterprise operational business process reviews and deep-dives to document current state of critical operations across the institution.
• You will participate in independent learning to ensure understanding of current state challenges and opportunities.
• Perform Root Cause Analyses (RCA) to help design future state processes to improve operating conditions.
• You will summarize findings to help inform business owner prioritization and executive decision-making related to process optimization, workforce upskilling or technology enablement plans.
• You will establish and maintain standards for qualitative and quantitative operational analysis, ensuring consistency and thoughtfulness across plans.
• You will be a trusted advisor to the business and subject matter expert on continuous improvement, operational efficiency, and Lean principles.
• Other responsibilities as assigned.

Benefits

• High-quality, low-deductible medical insurance
• Low to no-cost dental and vision plans
• 5 weeks of paid time off (plus almost a dozen paid holidays)
• Employer-funded retirement
• Free tuition program
• Parental leave
• Mental health and wellbeing resources

What This Job Offers

• Job Type: Full-time
• Career Level: Senior