Senior Enterprise Integration Architect

MillerKnoll•Zeeland, MI

About The Position

The Principal Solution Architect for Enterprise Transformation serves as the architectural leader for MillerKnoll’s North America Contract business – shaping and governing the technology landscape that supports Order to Cash through Order Fulfillment. This role combines deep domain expertise with hands-on architectural leadership across the systems used by multiple business units, including Knoll, Herman Miller, Geiger, and Herman Miller Mexico. Examples of these systems include Infor CloudSuite Industrial (LN Cloudsuite), Maestro, MySign/SPARC, DEC, Maximo, Baan, LES, and MES enablement and other connected data services. The Architect collaborates with business and technology leaders to ensure that new solutions align with enterprise architecture principles, scale effectively, prioritize user self-service, and integrate seamlessly across MillerKnoll’s distributed data and application ecosystem.

Requirements

Bachelor’s or master’s degree in Computer Science, Engineering, or related field experience.
10+ years of experience in business systems architecture, with at least 5 years in manufacturing-focused transformation.
Deep expertise in Infor CloudSuite Industrial Enterprise (Infor LN) and related modules.
Proven success in leading multi-site, global implementations and transformations.
Proficient in composable ERP architectures and the foundational elements of event-driven integration solutions that prioritize maintainability and long-term resilience.
Strong understanding of business process flow, master data management, system dependencies, and business system architectural governance.
Excellent communication and collaboration skills — able to translate complex technical concepts to clearly articulate solutions for both technical and executive audiences.
Proven ability to influence cross-functional teams and align stakeholders without direct authority.
Hands-on mindset with the ability to balance strategic architecture with practical delivery support.

Responsibilities

Enterprise Transformation Leadership
Define and execute a multi-year ERP transformation roadmap leveraging Infor CloudSuite and related technologies to modernize operations and enable scalability.
Provide architectural direction and guidance to foster shared accountability across key business system applications and integrations required for maintaining business continuity, reducing operational disruption and ensuring strategic alignment.
Lead design review and prioritization discussions across the spectrum of applications, platforms, and integrations supporting Order to Cash through Order Fulfillment.
Partner with executive leadership to translate strategic business goals into actionable initiatives, providing clear solution vision and risk assessments for informed decision-making.
Bridge business process design and technical execution, enabling faster, higher-quality delivery outcomes.
Partner with data, integration, retail, and other solution architects to maintain cross-domain alignment, avoid collisions, and ensure coherence with enterprise-wide patterns and roadmaps.
Solution & Integration Design
Provide hands-on guidance to project and product teams, ensuring solution designs adhere to integration, data, and security standards.
Collaborate with other enterprise architect teams to ensure interoperability, shared design standards, and alignment across platforms and services.
Identify and mitigate technical collisions, risks, and gaps across products, projects, and transformation initiatives.
Ensure all solution designs adhere to MillerKnoll’s enterprise architecture strategic principles, including simplification, reuse-first decisioning, lifecycle thinking, and secure, interoperable design.
Translate conceptual solutions into measurable business outcomes through disciplined design and delivery practices.
Program Leadership & Governance
Direct large-scale implementation programs, managing cross-functional teams, vendors, and budgets.
Identify and mitigate business system application collisions, risks, and gaps across products, projects, and transformation initiatives.
Advocate for design and governance models that support iterative innovation and rapid response to change without adding customizations or technical debt.
Accountable for architecture performance and sustainability, with oversight of documentation standards that facilitate rapid and effective cross-functional support across technology teams.
Ensures that solutions are economically viable, remain robust throughout their lifecycle, and include a clear exit strategy.
Stay ahead of industry trends in modern integration and the composable cloud ERP evolution.
Mentor internal teams and contribute to enterprise architecture forums and strategic planning sessions.
Prepare architectural artifacts and represent major ERP transformation designs in Enterprise ARB (architecture review board) reviews, ensuring compliance with standards, intake criteria, and enterprise roadmaps.
Represent the organization in vendor engagements, industry conferences, and innovation councils.