Senior Enterprise Customer Success Manager
Gong.Io•Arlington Heights, IL
449d•$167,000 - $187,000•Remote
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About The Position
As a Customer Success Manager (CSM) at Gong, you will serve as a trusted strategic advisor to revenue and operational leaders, driving customer engagement, product adoption, and delivering measurable business outcomes. Your role will involve mitigating risks and fostering account growth while being accountable for quarterly metrics related to gross dollar retention and expansion.
