Senior Enterprise Client Leader – Construction & Infrastructure, Large & Complex Programs

Aon Corporation • Chicago, IL

1d • $300,000 - $325,000 • Hybrid

About The Position

Aon is looking for a Senior Enterprise Client Leader to join our Construction & Infrastructure team!
As part of an industry‑leading team, you will help empower results for our clients by delivering innovative and effective solutions within Aon’s Construction Services business group. Reporting to the US Project Solutions Leader and serving as a member of the Project Solutions Executive Committee, this Senior Enterprise Client Leader will play a visible leadership role in managing large, sophisticated, and complex construction clients and programs, with particular focus on enterprise‑level clients, data centers, digital infrastructure, and other capital‑intensive projects.
You will partner closely with Account Executives and Brokers to drive excellence across some of our most significant construction clients and programs, helping Aon shape better decisions for clients in an increasingly complex risk environment.
This is a hybrid role with the flexibility to work both virtually and from one of our local offices based in Detroit, MI; Chicago, IL; San Francisco, CA or Los Angeles, CA.
Aon is in the business of better decisions
At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.
As an organization, we are united through trust as one inclusive team and we are passionate about helping our colleagues and clients succeed.
What the day will look like
Your impact as a Senior Enterprise Client Leader – Construction & Infrastructure (C&I), Large & Complex Programs:
Lead daily management of large and sophisticated construction risk programs from inception through closure, including high‑visibility, multi‑stakeholder projects (i.e. data centers, digital infrastructure, and other major CAPEX initiatives).
Serve as the primary client-facing leader building positive relationships with client risk management, construction, real estate, and finance partners.
Act as a trusted program and relationship leader to AEs and Brokers.
Coordinate closely with Broking, Claims, Analytics, Risk Capital, and other Aon specialty teams to deliver integrated solutions and high‑quality service to enterprise clients and large project sponsors.
Oversee key project insurance and wrap‑up processes and milestones (including program design, enrollment, administration, reporting, and close‑out).
Maintain effective and productive relationships with clients, insurers, and internal stakeholders, with a focus on long‑term satisfaction, retention, and growth of large, sophisticated, and complex accounts.
Assume independent responsibility in a client‑facing capacity on matters of higher importance and complexity, and may act as Account Executive for selected less complex accounts where appropriate.
Help develop client strategies, stewardship reports, and executive‑level presentations for large, sophisticated clients and programs.
Support Brokers on more complex placements as needed.
Key Responsibilities:
Client and Program Leadership
Lead and manage the full spectrum of Project Solutions for large enterprise clients, including builders risk/construction all risk, wrap‑up programs (OCIP/CCIP), environmental liability, professional liability, and subcontractor default programs.
Provide ongoing leadership and oversight for a portfolio of significant construction clients and projects, ensuring high‑quality execution and client satisfaction across all project insurance lines.
Maintain a strong understanding of client business drivers, project pipelines, and risk profiles, particularly in data centers, digital infrastructure, and other mission‑critical facilities.
Serve as a key escalation point for operational, service, and process issues on large programs, driving timely resolution and clear communication to clients and internal collaborators.
Technical and Execution Excellence
Direct the gathering and analyzing data on exposures, loss history, and standard and unique coverage needs across project lines for submissions with the Brokerage Unit.
Supervise submission assembly/creation where assigned, ensuring completeness and accuracy for all project coverages.
Support the development of coverage structures, program documentation, and wording-related materials for the full Project Solutions offering.
Oversee team to manage client open items lists and respond to client ad‑hoc requests in a timely and professional manner.
Deliver regular management reports on project insurance and wrap‑up status for both internal and client partners.
Planning, Reporting, and Renewal Management
Gather and analyze data and draft assigned elements of client service plans, stewardship reports, and other presentations tailored to client needs and executive audiences.
Actively support and supervise the renewal process for assigned accounts and programs, including all relevant project covers.
Review draft quote comparisons and oversee process for follow ups of binders, policies, and endorsements, helping ensure timely and accurate completion of renewals.
Leadership, Collaboration, and Influence
Demonstrate strong leadership within the C & I team by setting a high standard of service, accountability, and follow‑through on complex programs.
Lead and mentor colleagues involved in program administration and client service, helping to develop capabilities around large, sophisticated, and complex construction accounts and multi‑line project solutions.
Co-create, improve, and deliver a more sophisticated go-to-market strategy for Aon’s major institutional and enterprise clients and prospects. This includes building and leading all aspects of cross-functional teams focused on delivering Aon’s best.
Integrate Aon’s broader Risk Capital strategies and capabilities into C & I client engagements, ensuring clients benefit from a comprehensive range of capital, risk financing, and alternative risk solutions across their project portfolios.
Collaborate across Aon’s broader Construction, Risk Capital, Analytics, and Specialty practices to bring coordinated and innovative solutions to clients.
Contribute to continuous improvement of project insurance and wrap‑up processes and tools particularly for large, complex projects and digital infrastructure work.
As a member of the Project Solutions Executive Committee, participate in broader practice leadership discussions and initiatives, contributing insights from large and sophisticated client work.
How this opportunity is different
This is not a typical program management or mid‑level account role! As a Senior Enterprise Client Leader within Aon’s C&I practice you will have the opportunity to:
Work with high‑performing professionals on some of the most sophisticated and high‑stakes construction and risk programs in the market.
Develop deep expertise across the full Project Solutions spectrum, including builders risk/construction all risk, wrap‑ups (OCIP/CCIP), environmental liability, professional liability, and subcontractor default programs.
Shape and implement a differentiated go‑to‑market approach for Aon’s largest institutional and enterprise clients and prospects, closely aligned with Aon’s broader Risk Capital strategies.
Build a long‑term career path in a firm that values technical excellence, client leadership, and innovation in construction risk.

Requirements

• 10+ years of successful insurance experience with construction accounts and/or large, multi‑line project programs (builders risk/CAR, OCIP/CCIP, environmental, professional, subcontractor default).
• Demonstrated experience leading large, sophisticated, and complex clients and multi‑stakeholder construction programs.
• Strong client‑facing skills with communication skills that enable the management of multiple partners at different levels of a client organization, including senior leadership.
• Consistent track record of managing complex processes and timelines, with strong attention to detail and follow‑through.
• Proficiency in PC office products such as Word, PowerPoint, Excel, and Outlook is required.
• Ability to become proficient in the use of Aon‑specific software tools and project insurance administration systems.
• Strong organizational, analytical, and problem‑solving skills, with the ability to work both independently and as part of a team in a fast‑paced environment.
• Bachelor’s degree or equivalent experience in Risk Management or Business.
• A Property and Casualty Broker’s License is required, or must be obtained within 90 days of hire if not already active.

Nice To Haves

• Experience working with large, complex construction projects (i.e. data centers, digital infrastructure, etc.) is a plus.

Responsibilities

• Lead daily management of large and sophisticated construction risk programs from inception through closure, including high‑visibility, multi‑stakeholder projects (i.e. data centers, digital infrastructure, and other major CAPEX initiatives).
• Serve as the primary client-facing leader building positive relationships with client risk management, construction, real estate, and finance partners.
• Act as a trusted program and relationship leader to AEs and Brokers.
• Coordinate closely with Broking, Claims, Analytics, Risk Capital, and other Aon specialty teams to deliver integrated solutions and high‑quality service to enterprise clients and large project sponsors.
• Oversee key project insurance and wrap‑up processes and milestones (including program design, enrollment, administration, reporting, and close‑out).
• Maintain effective and productive relationships with clients, insurers, and internal stakeholders, with a focus on long‑term satisfaction, retention, and growth of large, sophisticated, and complex accounts.
• Assume independent responsibility in a client‑facing capacity on matters of higher importance and complexity, and may act as Account Executive for selected less complex accounts where appropriate.
• Help develop client strategies, stewardship reports, and executive‑level presentations for large, sophisticated clients and programs.
• Support Brokers on more complex placements as needed.
• Lead and manage the full spectrum of Project Solutions for large enterprise clients, including builders risk/construction all risk, wrap‑up programs (OCIP/CCIP), environmental liability, professional liability, and subcontractor default programs.
• Provide ongoing leadership and oversight for a portfolio of significant construction clients and projects, ensuring high‑quality execution and client satisfaction across all project insurance lines.
• Maintain a strong understanding of client business drivers, project pipelines, and risk profiles, particularly in data centers, digital infrastructure, and other mission‑critical facilities.
• Serve as a key escalation point for operational, service, and process issues on large programs, driving timely resolution and clear communication to clients and internal collaborators.
• Direct the gathering and analyzing data on exposures, loss history, and standard and unique coverage needs across project lines for submissions with the Brokerage Unit.
• Supervise submission assembly/creation where assigned, ensuring completeness and accuracy for all project coverages.
• Support the development of coverage structures, program documentation, and wording-related materials for the full Project Solutions offering.
• Oversee team to manage client open items lists and respond to client ad‑hoc requests in a timely and professional manner.
• Deliver regular management reports on project insurance and wrap‑up status for both internal and client partners.
• Gather and analyze data and draft assigned elements of client service plans, stewardship reports, and other presentations tailored to client needs and executive audiences.
• Actively support and supervise the renewal process for assigned accounts and programs, including all relevant project covers.
• Review draft quote comparisons and oversee process for follow ups of binders, policies, and endorsements, helping ensure timely and accurate completion of renewals.
• Demonstrate strong leadership within the C & I team by setting a high standard of service, accountability, and follow‑through on complex programs.
• Lead and mentor colleagues involved in program administration and client service, helping to develop capabilities around large, sophisticated, and complex construction accounts and multi‑line project solutions.
• Co-create, improve, and deliver a more sophisticated go-to-market strategy for Aon’s major institutional and enterprise clients and prospects. This includes building and leading all aspects of cross-functional teams focused on delivering Aon’s best.
• Integrate Aon’s broader Risk Capital strategies and capabilities into C & I client engagements, ensuring clients benefit from a comprehensive range of capital, risk financing, and alternative risk solutions across their project portfolios.
• Collaborate across Aon’s broader Construction, Risk Capital, Analytics, and Specialty practices to bring coordinated and innovative solutions to clients.
• Contribute to continuous improvement of project insurance and wrap‑up processes and tools particularly for large, complex projects and digital infrastructure work.
• As a member of the Project Solutions Executive Committee, participate in broader practice leadership discussions and initiatives, contributing insights from large and sophisticated client work.

Benefits

• Aon offers a comprehensive package of benefits for full-time and regular part-time colleagues, including, but not limited to: a 401(k) savings plan with employer contributions; an employee stock purchase plan; consideration for long-term incentive awards at Aon’s discretion; medical, dental and vision insurance, various types of leaves of absence, paid time off, including 12 paid holidays throughout the calendar year, 15 days of paid vacation per year, paid sick leave as provided under state and local paid sick leave laws, short-term disability and optional long-term disability, health savings account, health care and dependent care reimbursement accounts, employee and dependent life insurance and supplemental life and AD&D insurance; optional personal insurance policies, adoption assistance, tuition assistance, commuter benefits, and an employee assistance program that includes free counseling sessions. Eligibility for benefits is governed by the applicable plan documents and policies.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Number of Employees: 5,001-10,000 employees