Senior Enterprise Applications Administrator (Salesforce & NetSuite)
About The Position
As a Senior Salesforce & NetSuite Administrator, you’ll play a vital role at Strata. We are looking for a proactive individual that can help us continually improve and enhance our Salesforce and NetSuite environments - gathering requirements and feedback, designing scalable, long term, best practice solutions while using the latest technologies. We are looking for someone with a deep understanding of Salesforce, NetSuite and back-office applications, who can understand both our current setup and our business objectives, to quickly identify areas of improvement. The Senior Salesforce & NetSuite Administrator should be comfortable with change management and governance, as well as communicating, prioritizing, and managing all aspects of a project. This role collaborates with Finance, Accounting, Services, and Growth.
Requirements
- 5+ years’ experience with Salesforce.com & NetSuite required
- 3+ years’ experience with at least two of the following: Experience Cloud, Service Cloud, Sales Cloud
- Salesforce Administrator & NetSuite SuiteFoundation Certification required
- Experience working with multiple departments (Finance, Operations, Services, Sales, IT)
- Background in finance, accounting, or revenue operations, ideally in SaaS software environments
- Knowledge of Salesforce Flow and NetSuite Workflow
- Proven ability to examine processes, identify and implement efficiencies
- Comfortable with setting up new integrations, managing and consolidating existing ones
- Excellent collaboration, interpersonal, and communication skills
- Good analytical and problem-solving skills
- Experience using Agile and Scrum methodologies preferred
Nice To Haves
- Salesforce Advanced Administrator, Salesforce Platform App Builder, NetSuite Certified Administrator, NetSuite Certified ERP Consultant preferred
- Preferred experience in: Avalara, Coupa, Concur, FloQast, Marketo
- Experience in the following a plus: SalesLoft, ZoomInfo, Smartsheet, Pendo, Gong
Responsibilities
- Implementation & Integration Build new and maintain integrated applications with Salesforce and NetSuite , embedded applications, as well as some related tools not integrated with Salesforce or NetSuite ( e . g. standalone back-office applications ).
- Salesforce configuration changes, including (but not limited to): Flow, assignment rules, approval processes, fields, page layouts, record types, dynamic layouts, apps, actions, custom settings, mobile administration, dashboards, and reports.
- NetSuite configuration changes, including (but not limited to): roles, page layouts, approvals, workflows, SuiteScript, SuiteFlow, SuiteAnalytics Connect, saved searches, dashboards, and reports.
- Respond to issues, change requests, including the management of system upgrades, releases, and change control processes.
- Gather business requirements and write system documentation and knowledge articles.
- Train users on system functionality and new features.
- Workflow Automation & Process Optimization Serve as primary NetSuite system owner and subject matter expert
- Contribute subject matter expertise as a key part of the Salesforce administrator team
- Deep understanding of finance processes and controls in a SaaS/software business model.
- Proficiency with ERP and CRM systems (e.g., NetSuite, Oracle, SAP, Salesforce), procurement tools, and process improvement methodologies.
- Identify and implement improvements to streamline processes, such as IT support during month-end and year-end close processes
- Maintain and optimize system configurations across financials, AR/AP, revenue recognition, order management and procurement
- Optimize applications in consideration of latest technologies and address technical debt, to maintain efficient and up to date system architecture
- Assist in the implementation of security practices by monitoring login and user activity, auditing fields, profile & role access, security permissions and de-activating unneeded user accounts.
- Complete regular internal audits of system.
Benefits
- Strata also provides discretionary variable pay programs based on role. In addition, Strata provides a comprehensive benefits package including retirement benefits, health and welfare benefits, paid time off, parental leave, life and accident insurance, and other voluntary and well-being benefits.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
