Senior Enterprise Account Executive

Cyara

273d • $240,000 - $300,000

About The Position

Cyara is the world’s leading Automated CX Assurance Platform provider, helping leading brands across the globe deliver better CX with less effort, cost, and risk. Cyara supports the entire CX software development lifecycle, from design to functional and regression testing, load testing, chatbot testing, and production monitoring, ensuring enterprises can build flawless customer journeys across voice and digital channels while reducing the risk of customer-facing defects. Every day, the most recognizable brands across the globe trust Cyara to deliver customer smiles at scale. Interested to find out more about us? Check out: www.cyara.com Want to know what it’s really like to work at Cyara? Check out this link to meet some real Cyaran’s and read about their individual career journey with us: https://cyara.com/employee-profiles/ Cyara’s Diversity, Equity, Inclusive and Belonging Statement: At Cyara, we are dedicated to fostering a workplace that embodies equal opportunity and champions diversity, equity, inclusion, and belonging (DEIB). We strive to cultivate an environment where every individual feels valued, respected, and empowered to bring their whole selves to work, contributing unique perspectives and talents. Our commitment includes continuously evaluating and enhancing our policies, practices, and culture to align with our DEIB principles. We ensure a discrimination-free environment where individuals are evaluated solely on their merits and abilities, regardless of legally protected statuses such as sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, gender identity, veteran status, or medical condition. By celebrating our differences and championing inclusivity, we enrich our organization, make more thoughtful decisions, and drive collective success. Cyara’s Values Statement: At Cyara, our values shape everything we do. We're passionate about Delivering Excellence by putting the customer first, collaborating globally, and always striving to improve. We take smart risks and Innovate Boldly, setting new standards and learning from every experience. Integrity First is our cornerstone—we value humility, authenticity, and respect for diversity, building trust in all we do. We Embrace Curiosity by empowering you to experiment, learn, and grow in a dynamic environment. At Cyara, our values drive us forward, shaping a culture where innovation and excellence thrive.

Requirements

• 8+ years of proven SaaS sales experience.
• Strongly preferred: Candidates with experience in UCaaS, CCaaS, or adjacent industries such as telecommunications, customer experience platforms, or contact center technologies.
• Professional demeanor with a positive attitude, focusing on problem-solving and 'How can I' rather than dwelling on challenges.
• Demonstrated experience in consultative selling, solution-based selling, and complex sales cycles.
• Experience selling at the 'C' level.
• Collaboration with colleagues globally, proactively contributing to the success of both your immediate team and the larger organization.
• Efficiently manage your time and calendar to ensure the completion of essential tasks and responsibilities.
• Solid technical acumen in order to add value to customer discussions and translate product strengths into business benefits.
• Strategic thinker with a results-oriented mindset and a passion for driving customer success and satisfaction.
• Self-motivated and proactive with a sense of urgency and a commitment to excellence.
• Excellent communication, presentation, and negotiation skills, with the ability to influence and persuade at all levels of an organization.
• Proficient in CRM tools, ie. Hubspot, Salesforce or other.

Responsibilities

• Hit your quota!
• Develop a comprehensive plan for achieving assigned quotas within a fiscal period, incorporating Territory Planning, Strategic Account Planning, and Close/Win Planning.
• Possess experience selling into your applicable region having understanding of the ICP and buyer personas within that region.
• Act as a trusted advisor to clients, offering insights, recommendations, and solutions that address their specific business challenges and objectives.
• Regularly update and maintain planning tools to facilitate cross-functional discussions, deal reviews, and engagement with Executives.
• Recognize expectations and proactively address any obstacles that may hinder meeting those expectations, communicating with your manager as needed.
• Quickly become knowledgeable on the Company’s product with an ability to demonstrate it in alignment with a prospect’s pain points.
• Assess opportunities in the pipeline to derive accurate forecasts for a given time period, ensuring forecasts are within a 10% +/- margin at week 8 forecast.
• Address competitor advantages raised by buyers and successfully sell against competitors.
• Execute company campaigns, meet outbound call and email targets with high-quality leads that can be converted into opportunities.
• Possess a deep understanding of the value provided by Cyara solutions and services, emphasizing its competitive advantages.
• Recognize negotiation opportunities and effectively use trading and bargaining techniques with customers to achieve mutually beneficial outcomes.
• Appropriately leverage discounts and promotions as economic levers during negotiations.
• Demonstrate the ability to overcome obstacles and secure contract agreements and purchase orders.

Benefits

• Flexible work environment
• Competitive compensation
• Results-oriented work culture
• Fast-paced and focused on continuous improvement
• Family first, team-oriented, and positive atmosphere

What This Job Offers

• Career Level: Senior
• Number of Employees: 251-500 employees