Senior Engineering Program Manager

Apple • Sunnyvale, CA

7h

About The Position

Imagine what you could do here! The people here at Apple don’t just create
products — they build the kind of wonder that’s revolutionized entire
industries. It’s the diversity of those people and their ideas that inspires the
innovation that runs through everything we do, from amazing technology to
industry-leading environmental efforts. At Apple, inclusion is a shared
responsibility, and we work together to foster a culture where everyone belongs
and is inspired to do their best work. We’re a diverse collective of thinkers
and doers, continuously reimagining our products and practices to help people do
what they love in new ways. That innovation is inspired by a shared commitment
to great work — and to each other. Because learning from the people here means
we’re learning from the best. Retail Operations creates the tools and programs
that empower our teams to provide, a one of a kind, only at Apple experience. We
do this by obsessing over the employee and customer experience, and driving a
global strategy that sets the bar.

The Retail Technology Interactive Engineering team designs, develops and deploys
customer-facing demo apps and experiences across Apple’s global retail
footprint. You'll be part of a dynamic team of engineers and program managers,
who partner cross-functionally across Apple to deliver innovative digital
experiences to tens of thousands of Apple devices across 500+ stores world wide.
We are looking for a Staff Engineering Program Manager to build and lead the
program management function within our organization. You will analyze
cross-functional systems and engineering needs and operate at the intersection
of retail strategy and engineering execution, establishing the frameworks,
communication systems, and cross-functional rhythms that allow high-performing,
engineering teams to deliver at Apple scale. Successful candidates are humble,
curious, creative, and tenacious; they are organized, think clearly, and can
lead effectively through ambiguity.

Requirements

• Bachelors degree in related field
• 10+ years of experience as a Technical/Engineering Program Manager or software engineer, with a track record of leading complex, multi-disciplinary programs spanning software, platform, and operations
• Demonstrated success establishing or significantly maturing program management practices within an engineering organization, i.e. frameworks, governance structures, and delivery rhythms that scale
• Proven ability to define, write, validate and maintain systems & program requirements — BRDs, functional specs, technical documentation — that bridge business intent and engineering execution
• Ability to translate business intent into scoped, unambiguous requirements, and translate architect-level technical thinking into actionable engineering plans
• Experience driving cross-functional alignment across engineering, creative, operations and business stakeholders, comfortable influencing at director and VP level without direct authority

Nice To Haves

• Experience using AI to improve workflows and effectiveness
• Deep familiarity with Apple Retail technology, internal tooling, and organizational culture
• Experience working to product or software release cycles with non-negotiable deadlines (hardware launches, OS schedules)
• Background partnering with or advising Solutions Architects or senior engineers on scoping and de-risking complex programs

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees