Apple-posted 2 months ago
Cupertino, CA
5,001-10,000 employees

Apple is seeking an engineering program manager to lead the iCloud Edge Services portfolio as part of the Apple Services Engineering (ASE) organization. We are looking for passionate, motivated individuals looking to contribute to the development and execution of the extraordinary services and infrastructure that power Apple’s products and bring the iCloud experience closer to the user. You will partner with teams and vendors whose mission is to build, maintain, and improve the platform and product layer of Apple’s most critical cloud services at scale. Your work will focus on services, features, quality, reliability, scalability, privacy and security technologies that make up the iCloud Edge Services and includes Privacy Platform and Gateway Services. We influence and partner in defining and implementing standard processes that improve our operational and privacy efficiency as well as play a key role in the evolution of the next generation of private cloud compute and device connectivity for Apple. Our work is integral through the entire software stack so you will have the opportunity to work with a wide variety of engineering teams.

  • Lead multiple projects and tracks of work of varying scale and complexity with cross-functional and geographically dispersed development teams.
  • Partner with engineering leaders and teams to influence and drive software delivery.
  • Deliver secure and performant systems.
  • Define and implement standard processes that improve operational and privacy efficiency.
  • BS in computer science or a related field.
  • 5+ years of technical project and/or program management experience in Cloud / Edge Services field.
  • Familiar with software & server delivery, reliability, privacy and other workflows as part of SDLC.
  • Collaborative engagement and technical empathy for engineers.
  • Experience as a project lead, able to focus and simplify, balancing the details with goals, priorities, and trade-offs in mind.
  • Shown ability to meet deadlines and schedule constraints; working effectively with and influence multiple collaborators across a highly-matrixed, multi-functional organization.
  • Ability to filter and distill relevant information for the right audience with strong presentation skills both in person and in multi-location meetings.
  • Proven record in defining processes, key metrics and executing on them.
  • Leadership and conflict resolution skills.
  • Outstanding written and verbal communication skills.
  • Able to think critically and creatively, identify risks and drive the execution across multiple teams to remediate them.
  • Experience in Privacy Platform, Gateway Services.
  • Familiarity with OHTTP, Private Access Tokens.
  • Experience in Testing Automation.
  • Knowledge of Continuous Integration/Continuous Deployment (CI/CD).
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