Senior Engineering Manager - Merchandising Tech

Kroger•Blue Ash, OH

About The Position

This Engineering leadership role will lead technology capabilities that support Merchandising - all channels; Stores, Pick Up and Delivery. Capabilities in the space include Fuel, Memberships, Promo Execution, Offers etc. Direct and manage the software design, development, implementation and support of multiple teams and/or their supporting processes to meet organizational expectations. Lead the strategic direction and function as a liaison across the Technology and Digital organization, and business stakeholders. Lead and uphold the associate continuous high-performance process. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.

Requirements

Minimum Bachelor's Degree computer science, information systems, or related technical field
High School Diploma or GED
Any direct technical experience in related disciplines
5+ years of experience in eCommerce, retails systems or high transaction software solutions
8+ years of experience in administrative management of technical teams and/ or extended staff
Any extensive experience leading technology initiatives
Solid administrative and project management skills
Proven track record of delivering objectives on time and within budget
Excellent communication and presentation skills to effectively communicate information to customers and to all levels within the organization
Comfortable managing team members with different skill sets and technical areas of focus and expertise
Proven knowledge of multiple programming languages and frameworks as either a developer or manager
Understanding and practice with agile software development and management

Nice To Haves

Any experience in a software development position
Deep and broad engineering skills
Managing large (100 HC) enterprise engineering organization and delivery
Eng Delivery practices like CI/CD, Telemetry & Automation
Talent Management; Hire - Grow - Keep

Responsibilities

Manage development and support team(s) and associates who are responsible for all phases of the system development and implementation process including analysis, design, development, implementation, testing, and ongoing support
Lead multiple product domains, development projects/initiatives, working closely with technology and business/product management to identify and translate complex business requirements into architectural design
Provide technical consulting and leadership, identifying and implementing new uses of information technologies that assist the functional business units in meeting their strategic objectives
Manage relationship with business stakeholders and third parties (as appropriate), ensuring high standards and quality of technical solutions, keeping abreast of latest technology developments
Drive technology change management and collaborate with business stakeholders to ensure processes are in place to reduce performance and production incidents
Act as an expert on the products and features teams and associates are building to solve the user problems identified with your product management partner
Work with Product Management to prioritize, scope and plan business milestones
Support timely delivery of software solutions to deliver business needs, while providing a transparent view to progress
Administer all facets of associate administration including hiring, performance management, resource allocation and associate development
Monitor systems performance and resolution of production incidents, which may require 24 hr/7-day week coverage
Drive continuous organizational improvements
Maintain regular communications to team members regarding the enterprise and technology initiatives
Supervise and coach direct reports in the performance of their duties; complete performance reviews and provide feedback to direct reports
Must be able to perform the essential job functions of this position with or without reasonable accommodation