Senior Engineering Manager, Member AI Features

SoFi • San Francisco, CA

4h

About The Position

We are seeking a Senior Engineering Manager to join our Subscription Cancellation team, which will be a new high-impact, cross-functional engineering team. In this role, you will be responsible for the growth and success of your engineers, the technical integrity of your services, and the consistent delivery of product milestones that drive value for our members.
As a Senior EM, you are more than a technical lead; you are a strategic partner to Product and Design. You will navigate ambiguity, manage complex dependencies across the organization, and foster a culture of ownership and high performance. You will ensure your team is building scalable, "bank-grade" systems while maintaining the agility of a tech-first startup.

Requirements

• 5+ years of experience directly managing software engineering teams in a fast-paced environment, including experience managing Senior and Staff-level contributors.
• 8+ years of total software engineering experience with a deep understanding of backend microservices and modern frontend frameworks.
• Strong understanding of distributed systems, cloud-native architecture (AWS), and data consistency in high-concurrency environments.
• A proven track record of leading teams that build and scale successful user-facing products.
• Exceptional ability to communicate technical complexity to non-technical stakeholders and influence across different departments.
• Bachelor’s Degree in Computer Science or a related field, or equivalent professional experience.

Nice To Haves

• Experience integrating Large Language Models (LLM) into products
• Experience in FinTech or other highly regulated industries where compliance and auditability are paramount.
• Experience leading teams through organizational scaling or significant architectural migrations.
• Familiarity with CI/CD best practices, automated testing strategies, and containerization.
• A passion for financial literacy and helping members achieve financial independence.

Responsibilities

• Recruit, onboard, and develop a diverse team of engineers while providing regular feedback and building clear career growth plans.
• Own the execution roadmap for your team, driving the agile process and ensuring high-quality software is shipped predictably.
• Provide architectural oversight, lead design reviews, and help the team balance feature development with technical debt.
• Collaborate deeply with Product Managers and Designers to define the team’s vision and translate business goals into technical milestones.
• Champion a "you build it, you run it" culture, taking responsibility for the uptime, security, and observability of your team’s production environment.
• Contribute to the broader Engineering leadership team by refining hiring practices, engineering standards, and organizational culture.

Benefits

• To view all of our comprehensive and competitive benefits, visit our Benefits at SoFi page!
• SoFi provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable state or federal law.
• The Company hires the best qualified candidate for the job, without regard to protected characteristics.
• Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
• New York applicants: Notice of Employee Rights
• SoFi is committed to an inclusive culture. As part of this commitment, SoFi offers reasonable accommodations to candidates with physical or mental disabilities. If you need accommodations to participate in the job application or interview process, please let your recruiter know or email [email protected].

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level