Senior Engineering Manager - ECommerce Agent
About The Position
Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You're in the right place! Agentforce is the future of AI, and you are the future of Salesforce. Salesforce is seeking an experienced and dynamic Software Engineering Manager to lead our ECommerce Agent team. This role offers an exciting opportunity to drive the development of innovative AI/Machine Learning-powered solutions that enhance the ECommerce experience for consumers, assist their shopping journeys through conversations, recommend products and actions, and personalize their experience.
Requirements
- Experience in leveraging LLM and VLLM in products, or related frameworks / technologies.
- Experience building machine learning applications
- Deep understanding of machine learning concepts
- 7+ years of experience in software development, with a strong background in building scalable, enterprise-grade applications.
- 4+ years of experience in a leadership or management role, leading software engineering teams.
- Excellent communication, interpersonal, and leadership skills.
- Ability to work effectively in fast iterations cycles on the product features in a dynamic environment.
Nice To Haves
- Experience in developing and deploying "agent" based systems or conversational AI solutions.
Responsibilities
- Lead and manage a team of talented software engineers, fostering a culture of innovation, collaboration, and technical excellence.
- Drive the architectural design, development, and delivery of high-quality, scalable, and performant software for the Salesforce ECommerce Agent platform.
- Define and execute technical roadmaps, ensuring alignment with product strategy and business objectives.
- Mentor and coach team members, promoting their professional growth and skill development.
- Collaborate cross-functionally with product management, design, and other engineering teams to define requirements, prioritize features, and deliver integrated solutions.
- Ensure the team adheres to best practices in software development, including code reviews, testing, and deployment processes.
- Champion the adoption of AI/Machine Learning and agent technologies within the ECommerce domain.
- Manage project timelines, resources, and risks effectively.
Benefits
- Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Industry
Publishing Industries
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
