Senior Engineer, Systems

Saks Fifth Avenue • New York, NY

37d

About The Position

JOB: Saks.com LLC seeks Senior Engineer, Systems in New York, NY to work, administer, and manage retail e-commerce platforms using Salesforce Service Cloud (SFSC) and Salesforce Commerce Cloud (SFCC). Set up an alerting system for applications on DataDog and OpsGenie to improve response time, reduce system downtime, and increase network and server health. Automate TLS SSL certificates and manage Web Application Firewall (WAF) rules per enterprise-level security standards and application requirements. Collaborate with the Networks and Security Team in opening firewalls and DNS requests required for infrastructure. Troubleshoot application and web server-related issues while ensuring necessary production changes occur with zero downtime. Configure and manage Akamai services and resources, including properties, behaviors, caching rules, edge hostnames, delivery configurations, and SSL certificates. Utilize continuous integration and continuous delivery (CI/CD) tools such as Jenkin, CircleCI, and Terraform to streamline development and deployment processes.

Requirements

• Bachelor's degree or foreign equivalent in Computer Science, Computer Information Systems, Information Technology, Engineering or a related field and three (3) years of experience in the job offered or related occupation:
• Administering and troubleshooting Akamai's Content Delivery Network (CDN) and Web Application Firewall (WAF) for production workloads and bot, and malicious traffic mitigation
• Utilizing a CI/CD toolset, including Jenkin and CircleCI to deploy development artifacts and automate routine maintenance jobs
• Script and automate job responsibilities and site maintenance using a scripting language including Bash and Python
• Administering and troubleshooting Linux/UNIX systems and on premises/ cloud networking to maintain non-production and production systems and quality assurance workflows
• Performing setup and response for monitoring and alerting systems using tools including New Relic and Data Dog to ensure reliability and overall uptime of non-production and production systems to support the business.

Responsibilities

• Administer and manage retail e-commerce platforms using Salesforce Service Cloud (SFSC) and Salesforce Commerce Cloud (SFCC).
• Set up an alerting system for applications on DataDog and OpsGenie to improve response time, reduce system downtime, and increase network and server health.
• Automate TLS SSL certificates and manage Web Application Firewall (WAF) rules per enterprise-level security standards and application requirements.
• Collaborate with the Networks and Security Team in opening firewalls and DNS requests required for infrastructure.
• Troubleshoot application and web server-related issues while ensuring necessary production changes occur with zero downtime.
• Configure and manage Akamai services and resources, including properties, behaviors, caching rules, edge hostnames, delivery configurations, and SSL certificates.
• Utilize continuous integration and continuous delivery (CI/CD) tools such as Jenkin, CircleCI, and Terraform to streamline development and deployment processes.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 1,001-5,000 employees