Senior Engineer – (Systems Engineering, Enterprise Infra & Platform Support) HYBRID

GEICO • Chevy Chase, MD

1d • Hybrid

About The Position

At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities. Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers’ expectations while making a real impact for our company through our shared purpose. When you join our company, we want you to feel valued, supported and proud to work here. That’s why we offer The GEICO Pledge: Great Company, Great Culture, Great Rewards and Great Careers. At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities. Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers’ expectations while making a real impact for our company through our shared purpose. When you join our company, we want you to feel valued, supported, and proud to work here. That’s why we offer The GEICO Pledge: Great Company, Great Culture, Great Rewards, and Great Careers. Organization Summary The Enterprise Engineering organization supports internal-facing technology use cases that bring the associate experience to life. From office technology and support to laptops and SaaS applications, this organization is at the heart of an associate’s technology experience. Position Summary The Senior Infrastructure & Platform Support Engineer provides end-to-end technical leadership and operational support for workplace enterprise technology platforms supporting the digital mailroom, physical security & safety systems, and real estate facilities management environments. This role blends hands-on systems engineering, platform administration, DevOps practices, secure design, and proactive service ownership across both Linux and Windows servers and multiple SaaS platforms. In this role you will design, configure, secure, monitor, and optimize highly available platforms that support critical workplace enterprise operations. You will be partnering with product owners, vendors, and engineering teams to translate business requirements into stable, scalable solutions while driving continuous improvement with product mindset. This hybrid role is designed to support our business partners and be co-located with tech teams, requiring onsite attendance 2-3 days per week or as business demands. The designated office location is within the DMV area.

Requirements

• Experience leading engineering efforts or owning internal, enterprise-scale platforms and working directly with enterprise customers.
• Familiarity with enterprise application lifecycle (selection, deployment, user adoption, decommission, integration layers).
• Strong background in enterprise infrastructure supporting Windows and Linux systems, including builds, configuration, hardening, and troubleshooting.
• Advanced skills with Windows Server, Active Directory, authentication protocols (Kerberos / LDAP / SAML / OAuth), and Azure AD/identity integrations.
• Solid Linux administration experience (Ubuntu, RHEL, or equivalent), with certifications preferred.
• Proficiency in automation and scripting (PowerShell, Bash, Python).
• Strong understanding of networking fundamentals: TCP/IP, DNS, DHCP, routing, VPNs, firewalls, load balancers, VLANs, and secure connectivity.
• Hands-on experience with cloud platforms (Azure/AWS), hybrid environments, virtualization (vSphere/Hyper-V), and containers (Docker, Kubernetes).
• Knowledge of monitoring and observability tools, such as Prometheus, Grafana, or equivalent solutions.
• Familiarity with database concepts, performance tuning, and integration of MySQL/PostgreSQL/SQL Server/Oracle with enterprise systems.
• Ability to design secure, scalable, highly available solutions using modern security controls, compliance frameworks, and data protection best practices.
• Proven track record of applying product mindset to engineering decisions, ensuring solutions align with long-term platform strategy and customer needs.
• Strong communication, leadership, and problem-solving skills with the ability to manage deployments, mentor teammates, and collaborate across technical and business teams.
• 4+ years of experience as a Systems Engineer, Platform Engineer, or Infrastructure Engineer in an enterprise environment, with strong preference given to those owning or leading internal-facing platforms necessitating interactions with internal enterprise customers.
• 3+ years of experience with architecture and design
• 3+ years of experience with AWS, GCP, Azure, or another cloud service
• 2+ years of experience in open-source frameworks

Responsibilities

• Provide technical leadership to ensure strong engineering standards and operational excellence.
• Support, configure, and maintain both Linux and Windows server platforms, including application servers, integration components, and system services.
• Design and implement infrastructure solutions for workplace technologies including but not limited to digital mailroom, physical security & safety, and real estate facility management technology platforms—covering on-prem systems, hybrid setups, and SaaS applications.
• Build production-ready configurations emphasizing reliability, maintainability, scalability, and testability.
• Lead incident response, troubleshooting, root-cause analysis, and drive ongoing performance optimization.
• Execute DevOps activities including CI/CD pipeline management, automation scripting, monitoring setup, and Infrastructure as Code.
• Ensure platform observability through logging, alerting, dashboards, and automated health checks.
• Apply secure design practices, compliance controls, network segmentation, encryption, and access management.
• Manage platform lifecycle activities such as patching, upgrades, capacity planning, backups, disaster recovery and identifying opportunities for automation and standardization
• Collaborate with cross-functional teams, vendors, and senior engineers, communicating clearly with technical and non-technical stakeholders.
• Mentor teammates, share feedback, and support continuous improvement of engineering practices and delivery processes.
• Build strong relationships with teammates, managers, and business partners to drive effective platform ownership and service delivery.

Benefits

• Comprehensive Total Rewards program that offers personalized coverage tailor-made for you and your family’s overall well-being.
• Financial benefits including market-competitive compensation; a 401K savings plan vested from day one that offers a 6% match; performance and recognition-based incentives; and tuition assistance.
• Access to additional benefits like mental healthcare as well as fertility and adoption assistance.
• Supports flexibility- We provide workplace flexibility as well as our GEICO Flex program, which offers the ability to work from anywhere in the US for up to four weeks per year.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed