Open Jobs Senior Engineer, SRE

Sephora • San Francisco, CA

2d • Remote

About The Position

Ready for a career glow up? As Senior Engineer, Site Reliability Engineering - Digital , you'll be ensuring hyper-stable online experiences for millions of Sephora customers. The work you do will impact beauty, as you monitor, optimize, and safeguard the reliability of Sephora's Dotcom platform and OMNI services. You'll be part of a team that's united in beauty, supported by those who are equally passionate about delivering resilient, high-performance digital experiences that connect customers to the products they love.

Requirements

• Deep SRE Expertise. 6+ years of hands-on SRE, DevOps, or Production Engineering experience in high-scale digital applications, with a strong understanding of reliability principles and operational excellence.
• Cloud-Native Technical Skills. Strong exposure to Azure AKS, Kubernetes, Docker, Service Mesh, and API-driven architectures, with operational support experience for React front-end and Spring Boot microservices in production environments.
• Observability and Automation Mastery. Hands-on experience with observability tools (Dynatrace, Splunk, Grafana, Prometheus) and strong scripting abilities (Python, Bash, PowerShell, YAML) to build automation that reduces toil and improves incident response.
• Incident Management Excellence. Proven experience in incident management, root cause analysis, and implementing permanent corrective actions that drive long-term reliability improvements.
• CI/CD and Platform Knowledge. Experience with SRE principles, CI/CD pipelines (Jenkins, GitHub Actions), and cloud platforms (Azure required; AWS/GCP/OCI a plus).
• Analytical Problem-Solver. Strong analytical and problem-solving abilities with clear communication skills under pressure, a collaborative mindset, and passion for reducing toil while improving developer and operator experiences.

Responsibilities

• Ensure Platform Stability. Operate and support the Dotcom and OMNI platform (including BOPIS and Same-Day Delivery), ensuring high availability, resilience, and hyper-stable customer experiences during normal operations and peak traffic events.
• Lead Incident Response. Triage, diagnose, and resolve L2/L3 production incidents; lead post-incident reviews and partner with engineering teams on permanent corrective actions to eliminate root causes.
• Drive Intelligent Automation. Build automation solutions, reduce operational toil, and create AI-driven reliability tools and agentic workflows to improve mean time to resolution, productivity, and overall stability.
• Enhance Observability. Develop and optimize observability through logs, metrics, traces, dashboards, and anomaly detection; refine alerting and telemetry pipelines to proactively identify and resolve issues.
• Validate Release Readiness. Ensure world-class readiness for releases, seasonal events, feature launches, and traffic spikes through resiliency checks, performance validation, and comprehensive change reviews.
• Maintain Reliability Standards. Maintain and optimize SLO/SLI frameworks; monitor error budgets and partner with application teams on continuous reliability improvements.

Benefits

• Caring Community . Thrive in a supportive, mentorship-driven environment from your leaders while also creating that same environment for your teams!
• Fulfilling Path . We invest in you, not just your role, with opportunities to learn, innovate and lead.
• Meaningful Work . Your work creates real impact. With every decision leading to thousands of shipments, you bring beauty to life for our clients.
• Health . Thrive on and off the floor with healthcare plans that fit the needs of you and your family, including medical, dental, and vision coverage. Sephora also fully covers our employees’ disability and life insurance.
• Wealth . We offer a competitive 401k with 4% match as well as FSA and HSA programs. We also offer a Student Debt Retirement plan, where your student loan payments qualify to earn the 401k match from Sephora.
• Balance . Enjoy paid time off, sick paid time off, and protected leave.
• Growth . We invest in you, with access to development programs, tuition reimbursement, and mentorship so that you can flourish in this fast-paced role.
• Perks . Love what you do, love what you get! Enjoy 30% discount on all merchandise/services, opportunities for free product or “gratis,” and flash sale discounts on LVMH brand products.
• Support . Join a team that truly cares – with free mental health and financial coaching resources with 24/7 access to Modern Health and Financial Finesse. Plus, volunteer and donation matching.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed