Senior Engineer Specialist - Network Operations
Verizon Communications•Brooklyn, NY
213d•$96,000 - $157,000•Hybrid
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About The Position
We are seeking a highly skilled and motivated 911 Sr. Engineer Specialist to join our team. You will serve as the 911 Public Safety Customer advocate, providing technical support and monitor, analyze and resolve all customer issues. You'll be responsible for coordinating any planned work with authorized Public Safety personnel and interface with internal and external organizations to ensure service quality. You'll also be involved in customer escalations as required to ensure timely resolution.
