Senior Engineer - Production Services

Wells Fargo Bank•Charlotte, NC

15d•Hybrid

About The Position

We are seeking a Senior Engineer to help develop our cybersecurity platform operations across Windows, Linux, and cloud-native environments. This role is central to our transformation from app-specific support to platform-wide reliability engineering. The role will involve container orchestration and automation to enable scalable, secure, and resilient infrastructure that supports diverse applications across our enterprise.

Requirements

4+ years of Technology Infrastructure Engineering and Solutions experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
Ability to work on-site in one of the listed locations in a hybrid environment. there is no option for fully remote work
Ability to work outside of normal business hours including nights and weekends on a limited/rotational basis
We are not considering candidates that require visa sponsorship

Nice To Haves

4+ years of experience in Windows Server administration and production support.
2+ years of experience in cloud technologies (GCP and Azure)
Strong scripting skills in PowerShell, Python, or Shell.
Proficiency in container technologies: Docker and Kubernetes.
Familiarity with Linux system administration and hybrid cloud environments.
Experience with infrastructure-as-code tools: Terraform, Ansible.
Strong understanding of Active Directory, DNS, DHCP, and Windows security principles.
Security certifications (e.g., CISSP, Security+, GCP Professional Cloud Security Engineer).
Experience with CI/CD tools (e.g., GitLab CI and Jenkins).
Familiarity with ITIL practices and change management.
Exposure to ServiceNow, load balancers, certificate management, and endpoint protection tools

Responsibilities

Ensure high availability, performance, and security of production systems across Windows, Linux, and cloud environments.
Engineer and support workloads including containerized workloads using Kubernetes and Docker, enabling scalable microservices architectures.
Lead infrastructure provisioning and configuration using Terraform, Ansible, and cloud-native tools.
Develop automation scripts and pipelines to eliminate manual toil and accelerate incident response.
Implement observability frameworks using SLIs/SLOs, Prometheus, Grafana, and GCP Operations Suite.
Drive proactive monitoring, alerting, and telemetry across hybrid environments.
Lead incident response, root cause analysis, and postmortems.
Build self-healing systems and automated remediation workflows using cloud-native services and scripting.
Collaborate with InfoSec to enforce hardening standards, manage vulnerabilities, and support compliance initiatives.
Integrate security into CI/CD pipelines and container platforms using IAM, encryption, and policy enforcement.
Partner with developers, application owners, and infrastructure teams to deliver reliable, cloud-native platforms.
Document configurations, runbooks, and operational procedures to enable cross-team reuse and transparency.