Senior Engineer- Parts and Service

Dover Food Retail•Chester, VA

About The Position

Our Story : Dover Food Retail (DFR) is a leading manufacturer of Display Cases, Specialty Products, Refrigeration Systems, Power Systems and Comprehensive Services; and l eading our industry by Innovating What’s Next in glass doors and intelligent merchandising technologies that keep food safe under brands such as HillPhoenix and Anthony . DFR is part of the Climate & Sustainability Technologies segment of the Dover Corporation® (NYSE: DOV). Dover is a diversified global manufacturer with annual revenues in excess of $7 billion. DFR is built on creativity and customer-centric innovation delivered by people invigorated by a strong sense of responsibility to help our customers win in their marketplaces. The relationships we build with our customers are as important to our success as the products we manufacture. This collaborative environment delivers FRESH THINKING, reassuring our customers that they choose the best when they choose to work with the people of Dover Food Retail. Job Title: Senior Engineer, Parts & Service Location: Richmond, VA What we’re looking for: We are looking for a Senior Engineer to join our Product Engineering team who will be responsible for supporting our Parts and Service Organization a nd our new Sustaining Project workflow . This engineer will support all Parts and Service engineering activities around legacy parts, store remodels , and refrigerator display case retrofits. The engineer will also be a core participant of our New Customer Request workflow and be responsible for evaluating and executing new customer requests projects. Our ideal candidate will demonstrate s trong e ngineering rigor, problem solving skills, and a bility to drive engineering projects to completion to satisfy business and customer expectations.

Requirements

Bachelor’s degree in engineering
Minimum 5 years of engineering design and development experience (3 years and a master's degree; or a PhD 1 year experience)

Nice To Haves

Mechanical Engineering degree with sound CAD proficiency.
Experience with product design and solid modeling in a manufacturing environment.
Experience in practical application of Six Sigma and Lean tools.
Project management experience in designing, testing, and launching new designs.
3D CAD expertise as well as PLM experience (Solid Works & Enovia preferred)
Hands-on experience in a fast-paced, customized manufacturing environment
Previous experience reviewing mechanical designs for improvements.
Strong technical skillset, good problem-solving skills with a drive for results, good written and verbal skills.
Ability to build peer relationships and work independently.
Must be action-oriented, ethical in value, and have a strong customer focus.
Demonstrated ability to deal with ambiguity and link cause and effect.
Understanding the key stakeholders’ interests and needs, how decisions made within the organization impact them, and our ability to drive business outcomes.
Working with Product Management and project stakeholders to develop key product attributes along with VOC (voice of customer) and MRD (Market Requirement Document) etc.
Develop and present business cases as required with an ability to conceptualize the technical possibilities and convert them into business opportunities/value creation.

Responsibilities

Execution of engineering deliverables to satisfy project timelines.
Utilize 3D CAD software to create and revise display case components as needed.
Prepare Bills of Material (BOM) to define required components and coordinate engineering activities to support project timelines.
Assisting manufacturing in troubleshooting production issues related to product and component design.
Ensure designs comply with codes and agency listings (UL, NSF, DOE)
Collaborate with external agencies, if needed to understand the impact of compliance and regula ti ons on products and include those as part of specifica ti ons.
Prepare preliminary and conceptual designs for customer submittal drawings.
Collaborate with cross-functional teams on process and product improvement projects.
Manages projects from end to end including scoping, resource allocation and management, project planning, task assignment and tracking against project plan, assessing risks as well as project repor ti ng.
Ensures projects are delivered on ti me and on budget.
Aware of reverse engineering processes and ability to handle reverse engineering 3D scanner
Ability to identify and mitigate the technical risk within the project.
Ability to manage multiple projects, demonstrates capability to solve difficult and complex problems, collaborates with a cross-functional team
Travel to project sites as required for engineering deliverables (Domestic Travel<10%)