Senior Engineer, Modern Platforms Cloud Managed Services - Azure (East Coast)

Presidio • Indianapolis, IN

156d

About The Position

At Presidio, we're at the forefront of a global technology revolution, transforming industries through cutting-edge digital solutions and next-generation AI. We empower businesses—and their customers—to achieve more through innovation, automation, and intelligent insights. Presidio is seeking a Senior Cloud Managed Services Engineer (Azure) to join our team in a remote capacity. The Sr. Cloud Managed Services Engineer will work with our customers on their mission-critical solutions running in Azure and AWS, providing both engineering guidance and technical support. Our team of engineers work hand in hand with our Professional Services teams, providing an end-to-end experience for our customers. To succeed in this role, you must be self-driven and motivated with a strong work ethic and a passion for improving the cloud experience for customers. Interview Note: Applicants may be asked to visit a nearby Presidio office for a face-to-face interview. Proof of active cloud certification(s) is required. Time zone Requirements: Must be able to work EST hours. Located in EST preferred. Flexible and willing to work outside core business hours as required, including on call and escalation support. Location covering continental US time zones.

Requirements

• Proof of active cloud certification(s) is required
• Mandatory expert level expertise (4-6 years of experience) with Azure CSP partner model
• Ability to drive technical conversations with customers related to Azure Managed Services offerings and day-2 operations in the cloud
• Automation: Terraform, Powershell, ARM Templates, Azure Automation
• Identity & Access Management: Lighthouse, Policy, RBAC, PIM, AAD, Management & Resource Groups
• Networking: Network Topologies, Site-to-Site VPN, Virtual Network build and troubleshooting, Express Route

Nice To Haves

• Secondary experience (2-4 years of experience) with Kubernetes/AKS understanding & troubleshooting
• Azure Native Backup and Patching Automation
• Observability: Log Analytics, Network Watcher, Azure Monitor
• Security and Governance: Defender, Advisor, Sentinel, Policy
• Highly preferred: Previous Managed Services experience at an Azure Expert MSP partner
• Customer-focused support role history
• Datadog expertise
• Active Cloud service provider certifications

Responsibilities

• Driver for the enhancement of Presidio Azure Managed Services offerings and delivery platform
• Leadership role in attaining Azure Expert MSP designation
• Leadership role in improving existing Azure CSP support processes and overall program delivery
• Subject matter expert in cloud and multi-cloud infrastructure and providing senior level technical guidance on all infrastructure-related systems, tools, and applications
• Work directly with customers to onboard them to our Azure Managed Services offerings and serve as the subject matter expert for their cloud infrastructure
• Deep experience, extreme ownership and strong problem-solving skills to individually debug, resolve and provide root causes for our customers most complex issues
• Document resolutions to internal knowledge base and support cross training knowledge including leading training initiatives
• Improve the optimization, redundancy, and stability of customer cloud environments

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Industry: Professional, Scientific, and Technical Services