Senior Engineer - Federal
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About The Position
The Senior Engineer at Lumen will play a pivotal role in leading and participating in various team environments, focusing on system integration across multiple aspects including design, needs analysis, design review, testing, implementation, and validation. This position is highly technical and hands-on, requiring the Senior Engineer to manage systems that support Lumen's Government and commercial managed security services platforms, particularly in relation to .gov and critical infrastructure protection missions. The role demands a proactive approach to problem-solving and innovation, ensuring that the systems are optimized for performance and security. As part of the responsibilities, the Senior Engineer will recommend optimized solutions that align with both current and long-range planning. This includes collaborating with project team leads to select, recommend, and approve tools and technologies that enhance efficiency, reduce costs, and improve customer satisfaction. The engineer will also be tasked with creating and maintaining reports for patch compliance and system audit data, participating in ongoing operational projects, and providing recommendations for system automation. Troubleshooting hardware and software issues is a critical aspect of the role, requiring documentation of issues and their resolutions. The Senior Engineer will engage in OS patch management and coordination, develop and test Windows security patch packages, and troubleshoot Windows OS and Microsoft application security patch installations. Ongoing maintenance and administration of assigned systems will be essential, along with adherence to policies, processes, and procedures relevant to the role. The engineer will also assist in executing projects related to their areas of responsibility, evaluate, build, integrate, test, and prepare systems for operational use, and ensure rapid remediation and deployment of patches.
