Senior Engineer, Copilot Platform

The Kraft Heinz Company • Chicago, IL

6d

About The Position

Here at Kraft Heinz, we grow our people to grow our business, because we believe that great people make great companies. When you join our table, you can expect access to an array of holistic wellness benefits and perks, including medical, dental and vision coverage, 7% 401(k) matching, Business Resource Groups (BRGs) to help foster diversity, inclusion, and belonging for all employees, an industry-leading total rewards package that emphasizes a high discretionary bonus. Benefits begin immediately upon hire for salaried employees. Get a peek into life here at Kraft Heinz through our Instagram and TikTok channels! Senior Engineer, Copilot Platform at a glance... You will combine expertise in the Microsoft AI ecosystem with strong software development and business process skills to design, build, and deploy custom AI solutions using Microsoft Copilot technology that drive productivity, automation, and digital transformation for our organization.

Requirements

• I have proven hands-on experience with Microsoft Copilot Studio, the Power Platform (Power Apps, Power Automate), and Azure AI services.
• I have experience with scripting languages like Python or PowerShell for automation and integration.
• I have a strong understanding of generative AI concepts, large language models (LLMs), conversational AI design, and prompt engineering.
• I have excellent communication, presentation, and collaboration skills to work effectively with diverse teams and stakeholders.
• I have strong analytical skills and the ability to troubleshoot complex technical issues.

Responsibilities

• Design and develop AI agents, custom connectors, and workflows using Microsoft Copilot Studio and Power Automate to address specific business challenges.
• Integrate AI solutions with enterprise systems, APIs, and data sources, including the Microsoft Graph, to provide agents with contextual information.
• Utilize other Azure AI services, such as Azure OpenAI, Azure Cognitive Services, and AI Builder, to create more intelligent and automated solutions.
• Develop and enforce AI governance policies, including responsible use, data handling, and lifecycle management for prompts, connectors, and plugins.
• Collaborate with business stakeholders and subject matter experts to identify opportunities for AI-driven automation and process improvements.
• Create training materials, documentation, and prompt libraries to drive user adoption and increase productivity.
• Act as a trusted technical advisor, conducting workshops and demos to demonstrate the value of Copilot solutions to technical and non-technical audiences.

Benefits

• medical, dental and vision coverage
• 7% 401(k) matching
• Business Resource Groups (BRGs) to help foster diversity, inclusion, and belonging for all employees
• an industry-leading total rewards package that emphasizes a high discretionary bonus
• Coverage for employees (and their eligible dependents) through affordable access to healthcare, protection, and saving for the future, we offer plans tailored to meet you and your family’s needs.
• Coverage for benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents.
• We offer events, resources, and learning opportunities that inspire a physical, social, emotional, and financial well-being lifestyle for our employees and their families.
• You’ll be able to participate in a variety of benefits and wellbeing programs that may vary by role, country, region, union status, and other employment status factors, for example: Physical - Medical, Prescription Drug, Dental, Vision, Screenings/Assessments Social - Paid Time Off, Company Holidays, Leave of Absence, Flexible Work Arrangements, Recognition, Training Emotional – Employee Assistance Program , Wellbeing Programs, Family Support Programs Financial – 401k, Life, Accidental Death & Dismemberment, Disability

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed