Senior Engineer, Automation & Tooling

VergeSense•Mountain View, CA

5d•Hybrid

About The Position

The workplace has undergone a complete transformation. Historically, occupancy was consistent; everyone worked in the office five days per week. But in today’s world, occupancy is inconsistent, unpredictable, and dynamic, as work has become more flexible than ever before. To make decisions with confidence, workplace, CRE, and facilities management leaders need a true understanding of how and when their spaces are used. VergeSense is the company behind the world’s first and only Occupancy Intelligence Platform. Over 220 companies across 50 countries and 140M sqft rely on occupancy intelligence to make confident, fact-based optimization decisions to improve employee experience and decrease costs. VergeSense customers use our Occupancy Intelligence Platform, which is built on a foundation of the industry's most accurate occupancy sensors and other data sources, to right-size their portfolio, validate space planning and designs, optimize cleaning operations, and ensure their teams can always find spaces to work. Overview The Firmware QA team seeks a strong, experienced, self-motivated testing and tooling engineer to help ensure VergeSense delivers quality solutions to our customers. This role is a blend of firmware quality assurance and internal tool development. This person will drive product quality across our hardware products through product validation activities (manual and automated) and the development of internal tools. The daily tasks will include developing and executing test plans, pairing with developers to debug challenging problems, and contributing to internal tools like oil to the VergeSense machine.

Requirements

3+ years of quality assurance engineering experience with embedded systems/firmware
3+ years of delivering internal tools (such as test frameworks and test tools)
2+ years of developing and executing automated tests (such as Cypress or GIT)
Knowledge of QA methodology and tools, with demonstrated experience in a QAE role
Experience in manual & automated testing
Hands-on knowledge of Unix/Linux
Experience using Python and/or contributing to software development (such as test automation framework, internal tools, etc)
Experience with CI tools like GitHub Actions, Jenkins, or similar

Nice To Haves

Knowledge of wireless networks and technologies (Wi-Fi, Bluetooth, cellular, etc) and experience in debugging network issues (e.g., using Wireshark)
Experience with AWS IoT/Azure Event Hub and IoT protocols like MQTT
Experience in accessing data and interpreting data via SQL
Working experience with data visualization and analysis tools such as Jupyter notebooks, Hex, Tableau, Power BI

Responsibilities

Oversee firmware / embedded software qualification processes from definition through execution
Writing and executing test plans to ensure complete code coverage, including automated tests
Conduct validation activities both pre and post-deployment to ensure products perform as expected in real-world settings
Document all defects identified during testing and provide necessary testing metrics
Support and drive debug investigations; conduct failure analysis, develop ad hoc tests, gather debug data such as device logs and bus traces for further examination
Proactively monitor product performance in the field using device telematics
Facilitate and monitor firmware release deployments
Collaborate closely with product development teams to establish robust quality assurance processes and methodologies
Prepare and maintain test beds and hardware
Develop and maintain internal tools for test and development, such as automated test fixtures and device provisioning tools
Enhance product support and debugging with tools like log parsers and telematics analysis solutions
Design and implement automation frameworks integrated with CI/CD pipelines.
Create data analysis tools for test results and field data, generating reports and visualizing trends
Collaborate with development and operational teams to understand tooling needs and deliver effective solutions
Provide training and support for team members on using tools effectively
Stay updated with industry trends and propose improvements to existing tools and processes