About The Position
Come be a part of a rapidly expanding $35 billion-dollar global business. At Amazon Business, a fast-growing startup passionate about building solutions, we set out every day to innovate and disrupt the status quo. We stand at the intersection of tech & retail in the B2B space developing innovative purchasing and procurement solutions to help businesses and organizations thrive. At Amazon Business, we strive to be the most recognized and preferred strategic partner for smart business buying. Bring your insight, imagination and a healthy disregard for the impossible. Join us in building and celebrating the value of Amazon Business to buyers and sellers of all sizes and industries. Unlock your career potential. Shape the future of AI-powered selling at Amazon Business — owning high-impact programs that develop our highest-potential sales representatives through agile agentic AI tools, behavioral coaching, and cohort-based development. If you're a skilled facilitator and program owner who thrives at the intersection of human performance and AI adoption, this is the role where your work directly moves revenue.
Requirements
- Bachelor's degree or equivalent
- 6+ years of sales operations or equivalent experience
- Experience developing and implementing systems/tools utilized for CRM, variable compensation, revenue reporting, forecasting, Salesforce automation, etc.
- Experience using Microsoft Excel to manipulate and analyze data
- Experience defining, refining and implementing sales processes, procedures and policies or equivalent
Nice To Haves
- Experience using Salesforce (or other CRM tool) or BI tools
- Experience presenting to senior leadership
- Master's degree in business, operations, human resources, adult education, organizational development, instructional design or related field
- Experience analyzing business metrics and training data to measure program effectiveness
- Experience working in a fast-paced, rapidly changing operations environment
- Certification in DiSC, EQ-i 2.0, or a comparable behavioral assessment methodology
- Experience designing and delivering cohort-based development programs for quota-carrying sales professionals
- Demonstrated ability to build AI fluency into learning programs, including hands-on facilitation of agentic or generative AI tools
- Familiarity with content management platforms (e.g., Highspot or equivalent) and learning management systems
- Experience working in a B2B or enterprise sales environment, with exposure to complex sales cycles and multi-segment organizations
- Experience collaborating with cross-functional stakeholders including sales leadership, product teams, and global counterparts
- Strong instructional design skills with the ability to translate complex concepts into engaging, role-relevant learning experiences
Responsibilities
- High-Potential Sales Development (APEX Program)
- Lead all phases of a flagship cohort-based development program — from selection and curriculum design through delivery and iteration — across multiple sales segments
- Facilitate live and remote sessions including kickoffs, skill-building workshops, and milestone debriefs
- Define and track success metrics tied to quota attainment, sales confidence, and retention
- Behavioral Development (DiSC/EQ)
- Own a behavioral assessment and emotional intelligence program, including design, facilitation, and debrief sessions that translate insights into measurable behavior change
- Integrate EQ development into broader sales development milestones
- AI-Powered Coaching and Agentic Tool Enablement
- Embed agentic AI fluency into sales development curriculum through hands-on workshops and scenario-based simulations
- Own role-play and scenario simulation environments for high-potential sales audiences
- Collaborate cross-functionally to align cohort programs with enterprise AI adoption goals
- Cross-Functional Contribution
- Partner with sales leaders and frontline managers to ensure program relevance and participation
- Develop and maintain program content within the content management platform
- Support adaptive learning path development for high-potential audiences
Benefits
- health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
- 401(k) matching
- paid time off
- parental leave
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What This Job Offers
Job Type
Full-time
Career Level
Senior
