Senior Employee Relations Investigator

GEICO • Chevy Chase, MD

2d • $86,100 - $141,450 • Hybrid

About The Position

At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities. Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers’ expectations while making a real impact for our company through our shared purpose. When you join our company, we want you to feel valued, supported and proud to work here. That’s why we offer The GEICO Pledge: Great Company, Great Culture, Great Rewards and Great Careers. Sr. Employee Relations Investigator The Senior Employee Relations Investigator is a key member of the People Department at GEICO. This role will effectively conduct and manage internal investigations from intake to resolution while ensuring that employees are treated fairly and with respect, and that cases are investigated and brought to resolution in a timely manner. This role will provide advice and counsel to HRBP, HR Operations, and managers to ensure the consistent application of policies and procedures across the organization. The Sr. Employee Relations Investigator reports to the Manager, Associate Relations on our Associate Relations Team in our People Team organization and partners closely with Legal, HR Business Partners, DEI Partners, Internal Fraud, and other functions within the People Team.

Requirements

• Bachelor’s degree in Human Resources, Business Administration, or related field preferred
• Minimum of 3 years of experience in leading HR Investigations
• Vast knowledge of employment law and HR best practices.
• Excellent interpersonal and communication skills.
• Impeccable verbal and written communication skills.
• Ability to handle sensitive and confidential information with discretion.
• Proficiency in case management tools
• Ability to work in a high demand, fast-paced environment with diverse, geographically dispersed teams
• Key competency: Critical Thinking, Conflict resolution, Effective Communication, Ethical Practice, Relationship Management, Communication

Nice To Haves

• Professional HR certification (e.g., PHR, SHRM) preferred.

Responsibilities

• Employee Relations Investigation: Conduct thorough, impartial, and timely investigations of sensitive employee relations matters, including allegations of discrimination, harassment, retaliation, and other workplace concerns, while ensuring compliance with legal and organizational standards.
• Prepare comprehensive case summaries and confidently present fact-based investigation outcomes to appropriate business partners, using strong written and verbal communication skills to ensure clarity, accuracy, and professionalism.
• Identify and mitigate risk for the organization by managing employee relations issues and ensuring adherence to policies, practices as well as GEICO's Associate Value Proposition.
• Consultative: Consult with Employees and Leaders on various behavior and conduct matters.
• Counsel Leadership on how to course-correct performance and associate misconduct by providing advice to management on effective disciplinary actions and resolving associate inquiries and appeals.
• Data Analytics: Evaluate employee relations data and trends to identify root causes, key issues, and opportunities for proactive intervention, providing actionable insights to HR leadership and business partners.
• Utilize investigation data and trends to provide strategic insights that inform leadership decisions, mitigate risks, and improve workplace culture.
• Partners Align with Key stakeholders (including HRBP, HR Advisory Services, Leaders) to meet business outcomes and objectives.
• Develop effective relationships with cross-functional partners such as the Legal, Special Investigation Unit team and enjoy being a trusted resource.

Benefits

• Comprehensive Total Rewards program that offers personalized coverage tailor-made for you and your family’s overall well-being.
• Financial benefits including market-competitive compensation; a 401K savings plan vested from day one that offers a 6% match; performance and recognition-based incentives; and tuition assistance.
• Access to additional benefits like mental healthcare as well as fertility and adoption assistance.
• Supports flexibility- We provide workplace flexibility as well as our GEICO Flex program, which offers the ability to work from anywhere in the US for up to four weeks per year.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level