Senior Employee Relations Advisor

The University of Texas at Austin•Austin, UT

6d•$72,000•Onsite

About The Position

This position will support around 1,800 student, part-time, and full-time staff. Responsible for consulting with staff and managers with regard to employee relations matters within University Housing and Dining (UHD). Advise on best practices for resolving concerns and creating a positive work environment in adherence with University, State, and Federal requirements.

Requirements

Bachelor's degree in human resource management, business administration, social sciences, public administration, or a related field.
Five years of experience in a human resources function.
Use of personal computer and other standard office equipment.
Relevant education and experience may be substituted as appropriate.

Nice To Haves

Bilingual in English and Spanish – highly preferred. Ability to interpret meetings, read and translate documents, and effectively communicate in both languages.
More than five years of experience in human resources function.
Two or more years of experience with employee relations.
HR Certification.
Experience working with sensitive and confidential information in an office setting and a customer-facing role.
Demonstrated effective interpersonal communication and customer service skills.
Demonstrated organization and prioritization skills.

Responsibilities

Serve as the department’s initial point of contact for employee relations concerns.
Conduct initial bilingual (Spanish/English) intake and consult with employees regarding employee relations issues, including conflict with coworkers or management, personal issues, available resources, and questions about policy. Provide referrals to other university offices as needed.
Work collaboratively with HR leadership on complex employee relations cases.
Consult with supervisors and managers on employee relations issues and recommend solutions based on policies/procedures.
Conduct department investigations and work with employees/ managers to understand perspectives and guide them toward resolution. Consult with other university offices as needed.
Work collaboratively with UHD Workers Compensation, Separations, and Leave team (WSL) to provide guidance and support. Assist with Workday separation approvals as needed.
Develop and facilitate trainings for UHD supervisors, managers, and directors on employee relations topics including corrective action. Assist in presenting New Employee Orientation in Spanish.
Document all consultations, referrals, and corrective actions processes. Lead and coordinate employee relations meetings and provide updates regarding pending employee relations cases. Provide employee relations metrics to leadership as needed.
Process formal corrective action letters, including reviewing and editing letters, working with department management, and ushering letters through the approval process to ensure timely submittal to employees. Identify trends and provide feedback to leadership. Track and retain completed letters in employee file.
Review exit interviews to identify trends and provide feedback to unit/managers. Provide guidance to managers when writing performance appraisals. Review less-than-satisfactory evaluations and work with manager to identify next steps.
Maintain knowledge of UT, federal, and state laws/policies. Respond to open records request. Other duties as assigned.