Caterpillar-posted 13 days ago
Full-time • Mid Level
Onsite • Tucson, AZ
5,001-10,000 employees

When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it. Join Caterpillar’s Resource Industries Electrification Solutions team and be at the forefront of building a more sustainable world. As a Senior Electrification Application Lead , you’ll play a critical role in delivering cutting-edge energy transfer solutions that power the next generation of mining operations. This is more than a job — it’s a chance to work directly with customers and dealers , experience the world, and influence the design and support of groundbreaking technologies like Cat® Dynamic Energy Transfer (DET) . You’ll collaborate with engineering, product development, and field teams to influence the designs of our solutions, and develop and execute strategies to deploy them to mining applications. This position is highly visible to external customers and dealers and has a high impact on their perception of Caterpillar as a partner in product development and application. The candidate will be an ambassador for Caterpillar, sharing best practices in a constructive manner. Cat® Dynamic Energy Transfer is a fully Caterpillar-developed system that can transfer energy to both diesel-electric and battery-electric large mining trucks while they are working around a mine site. It can also charge a machine’s batteries while operating with increased speed on grade, improving operational efficiency and machine uptime.

  • The Senior Electrification Application Lead provides technical expertise and pre-sales commercial support for RI Electrification worldwide.
  • Working with dealers and end customers to successfully DET Technology into Mining applications. This includes sharing knowledge for both the physical installation and controls integration.
  • Ensuring a product’s technical specifications and capabilities are communicated to the sales force.
  • Providing technical assistance as needed to enable the sale and integration of the product. This involves verbal & written communication as well as field support activities.
  • Serving as a subject matter expert to support product development efforts by providing critical customer input on market requirements and product optimization.
  • Developing and maintaining application and installation manuals and technical communications
  • Preparing and conducting product and application training for dealers and end customers, as well as assisting customers and dealers with complex or unique applications.
  • Bachelor’s degree in engineering.
  • Technical Excellence: Strong technical background in product support, engineering, or field service . Experience with electrification, power systems, heavy equipment or mine site operations.
  • Effective Communications: Strong communication and facilitation skills. Demonstrated ability to communicate technical information effectively.
  • Products and Services: Knowledge of major products and services and product and service groups; ability to apply knowledge of product and service appropriately to diverse situations.
  • Strong foundation in product support : understanding customer needs, solving problems, and delivering value through service and expertise. A commitment to provide prompt, high quality responses to customer requests which may sometimes require extended workdays and travel.
  • Influencing Through Expertise: Knowledge of effective influencing tactics and strategies; ability to use these to deepen own expertise and impact or challenge decisions within and outside own organization.
  • Project Management: Knowledge of effective project management strategies and tactics; ability to plan, organize, monitor, and control projects, ensuring efficient utilization of technical and administrative resources to achieve project objectives.
  • Team Management: This role is an individual contributor , but you will serve as a leader in organization-wide initiatives that require cross-functional teams.
  • Requirements Analysis: Knowledge of tools, methods, and techniques of requirement analysis; ability to elicit, analyze and record required business functionality and non-functionality requirements to ensure the success of a system or software development project.
  • Troubleshooting Technical Problems: Knowledge of troubleshooting approaches, tools and techniques; ability to anticipate, detect and resolve technical problems in a manufacturing or product development environment.
  • Deep experience with switchgear, AC distribution and parallel operations and controls.
  • Mining industry experience in a technical support role .
  • Experience with design and/or application of Mining products .
  • Demonstrated high levels of motivation (self-starter / take initiative).
  • Medical, dental, and vision benefits
  • Paid time off plan (Vacation, Holidays, Volunteer, etc.)
  • 401(k) savings plans
  • Health Savings Account (HSA)
  • Flexible Spending Accounts (FSAs)
  • Health Lifestyle Programs
  • Employee Assistance Program
  • Voluntary Benefits and Employee Discounts
  • Career Development
  • Incentive bonus
  • Disability benefits
  • Life Insurance
  • Parental leave
  • Adoption benefits
  • Tuition Reimbursement
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