Senior DR Analyst

AAA Mountain West Group • Phoenix, AZ

4d • Hybrid

About The Position

At AAA, our Team Members strive to deliver amazing service and help our Members outsmart life’s roadblocks. We believe everything you do outside of work adds to who you are at work. NOTE: This role is hybrid and requires 3 days a week onsite in our Phoenix, AZ office. The Senior DR Analyst will be responsible for conducting comprehensive business impact analyses, developing and implementing robust business continuity and disaster recovery plans, and ensuring the resilience of our critical operations. You will play a pivotal role in minimizing disruption and ensuring rapid recovery in the face of unforeseen events. The ideal candidate possesses deep expertise in business continuity and disaster recovery methodologies, a strong understanding of relevant technologies, and a proven ability to develop and implement strategies aligned with industry best practices and regulatory requirements.

Requirements

• Business Continuity & Disaster Recovery Planning: Expertise in advanced business continuity and disaster recovery methodologies, including business impact analysis, risk assessment, plan development, and testing frameworks (e.g., ISO 22301, NIST SP 800-34).
• Crisis Management: Strong understanding of crisis management principles and incident response.
• Technical Acumen: Solid understanding of IT infrastructure, systems, and applications relevant to disaster recovery.
• Compliance and Regulations: In-depth knowledge of relevant regulatory requirements and standards (e.g.,NIST, CSS, PCI).
• Communication: Excellent written and verbal communication skills to effectively communicate complex information to both technical and non-technical audiences, including senior leadership.
• Leadership: Proven ability to lead, influence, and manage cross-functional teams in the area of business continuity and disaster recovery.
• Proven ability to manage and implement complex resilience strategies.
• In-depth knowledge of relevant regulatory requirements and standards.
• Bachelor's degree in Computer Science, Information Technology, Business Administration, or a related field .
• 8 years of experience in business continuity, disaster recovery, or a related field.
• Extensive experience in performing comprehensive business impact analyses, risk assessments, and developing and implementing business continuity and disaster recovery plans.

Nice To Haves

• Industry certifications (e.g., CBCP, MBCI, CRISC, PMP)
• Master's degree and 6 years of experience in business continuity, disaster recovery, or a related field.

Responsibilities

• Business Impact Analysis and Risk Assessment: Lead and conduct comprehensive business impact analyses to identify critical business functions and their recovery time objectives (RTOs) and recovery point objectives (RPOs). Conduct risk assessments to identify potential threats and vulnerabilities to business operations and IT infrastructure. Analyze potential impacts of disruptions on business processes, systems, and data.
• Business Continuity Planning: Develop, implement, and maintain comprehensive business continuity plans (BCPs) for critical business functions. Ensure BCPs are aligned with organizational objectives, industry standards, and regulatory requirements. Coordinate with various departments to integrate business continuity strategies into daily operations.
• Disaster Recovery Planning: Develop, implement, and maintain robust disaster recovery plans (DRPs) for IT systems and infrastructure. Collaborate with IT teams to design and implement resilient and recoverable systems. Ensure DRPs are regularly tested and updated to reflect changes in technology and business processes.
• Testing and Validation: Design, coordinate, and execute regular business continuity and disaster recovery exercises, including tabletop exercises, functional tests, and full-scale simulations. Evaluate the effectiveness of plans and identify areas for improvement. Document test results and track remediation efforts.
• Compliance and Regulations: Ensure compliance with relevant business continuity and disaster recovery regulations and industry standards (e.g., NIST, CSS, PCI). Monitor changes in regulatory requirements and industry best practices to ensure ongoing compliance.
• Awareness and Training: Develop and deliver business continuity and disaster recovery awareness training programs to educate employees at all levels of the organization. Promote a culture of preparedness and resilience.
• Incident Response and Crisis Management: Participate in incident response and crisis management activities, providing expertise on business continuity and disaster recovery. Support the activation and execution of BCPs and DRPs during actual events.
• Documentation and Reporting: Prepare comprehensive business continuity and disaster recovery reports, including plan documentation, test results, and audit findings. Develop and maintain metrics and reporting dashboards to track program effectiveness.

Benefits

• Great Pay - opportunity to participate in AAA discretionary annual incentive plan or other incentive plans depending upon position
• 401k Matching – $1 for $1 company match up to 6% of eligible earnings per pay period
• Benefits – Medical, Dental, Vision, wellness program and more!
• Paid Holidays
• Paid Time Off – Team Members accrue paid time off monthly. Depending on position, an additional 24 hours per year are earmarked for volunteer activities.
• Collaborative Environment – AAA will value your contribution to providing exceptional service to our members
• Free AAA Classic Membership
• AAA Product Discounts
• Tuition Reimbursement Program

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Number of Employees: 101-250 employees