Senior Domestic Violence Advocate (Shelter & Hotline)

Metropolitan Family Services • Wheaton, IL

82d • $44,000 - $50,000

About The Position

Metropolitan Family Services empowers families to learn, to earn, to heal, to thrive. We are now hiring for full-time Senior DV Advocates to join our Family Shelter Service team at our DuPage office. The full-time role requires a 40-hour workweek with 12 hours shifts, a 6-hour Wednesday shift, and rotating weekends. Various shifts are available for this position, including day shifts and overnight shifts.

Requirements

• Associate's degree and 3+ years' experience, including experience in domestic violence survivor services and other services as appropriate to the specific role required.
• OR bachelor's degree and 1+ years' experience, including experience in domestic violence survivor services and other services as appropriate to the specific role required.
• Illinois Certified Domestic Violence Professional (CDVP) certification preferred.
• 40-hour Domestic Violence training preferred at time of hire.
• Must have excellent verbal and written communication skills, strong organizational skills, and demonstrate understanding and effectiveness in working with diverse populations.
• Must be able to accommodate flexibility in work schedule, which may include some variable evenings and/or weekends.
• Must be able to operate general office equipment and have basic computer knowledge.

Nice To Haves

• Bilingual/bicultural preferred.

Responsibilities

• Provides direct services to survivors of domestic abuse and/or their children, including crisis intervention, safety planning, emotional support, advocacy, life skills development, parenting support, information, and/or referrals.
• Assesses and effectively responds to the needs of survivors seeking supportive services using short-term, strengths-based interventions.
• In partnership with the client, develops and regularly reviews a service plan that describes the client's goals while receiving services and tracks their progress in the achievement of those goals.
• Develops and maintains a strong working knowledge of MFS programs and community-based resources.
• May facilitate linkages with services both within MFS and in the community.
• Assists DV Program Supervisor with variable administrative duties, which may include staff training and support; development and maintenance of shift schedules, data collection and reporting, and back-up for Program Supervisor or other staff as needed.
• Provides consultation to other staff as needed and assumes a leadership role in fostering positive working relationships with community partners.
• Administers any required assessments and outcome tools at their designated intervals.
• Attends any mandatory group supervision and program/agency meetings.
• May facilitate team meetings in the absence of the DV Program Supervisor.
• Participates in a team-oriented approach by collaborating with departmental staff and other programs to provide comprehensive services for clients.
• Completes paperwork in a timely manner, including case notes and other documentation needed for a client's file.
• Works within contract, grant, and program expectations, including meeting timelines and reporting requirements.
• Remains cognizant of current developments in the field of domestic violence.
• Attends appropriate workshops, conferences, etc. to enhance professional development and understanding of issues in the field.
• Establishes and maintains contact with local agencies, organizations, and partnering sites as appropriate; effectively and professionally represents Metropolitan Family Services and the domestic violence program in the community.
• Provides services in accordance with the Illinois Certified Domestic Violence Professionals' code of ethics.
• Assists the Program Supervisor in compiling and submitting information for the biannual IL Certified Domestic Violence Professionals (CDVP) Training, Supervision, and CEU-Granting Site status renewals.

Benefits

• Blue Cross and Blue Shield Medical Coverage
• Guardian Dental Coverage
• VSP Vision Coverage
• Metropolitan Family Services contributions of $2,000 to individual, and $4,000 to family, HSA accounts, pro-rated to your benefits start date.
• FREE General Medicine and Behavioral Health Teladoc services provided to all team members.
• Ascensus 401K plan services with a 4% employer match, vested at 100% on day one of eligibility.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Social Assistance
• Education Level: Associate degree