Senior Distribution Center Manager

ZOLL Medical Corporation • Wilmington, NC

76d

About The Position

The Senior Distribution Center Manager (SDCM) is a leadership role responsible for overseeing the end-to-end operations of a high-volume distribution center. This position manages multiple Warehouse Managers and their teams, ensuring operational excellence across all lines and functions. The SDCM plays a pivotal role in aligning distribution strategies with organizational goals, driving continuous improvement, and ensuring compliance with industry standards.

Requirements

• Bachelor’s degree in Supply Chain, Logistics, Business Administration, or related field required.
• Master's Degree preferred.
• 10+ years of progressive leadership experience in warehouse/distribution operations, preferably in the medical device industry required.
• Experience managing multiple teams or lines within a distribution center required.
• Strong familiarity with Oracle Cloud, warehouse management systems and A.I. familiarity preferred.

Nice To Haves

• Deep understanding of shipping regulations and documentation requirements, including lithium ion and lithium metal battery compliance.
• Expertise in quality management systems and regulatory frameworks for medical devices.
• Proven ability to lead, coach, and develop diverse teams across multiple operational areas.
• Advanced analytical and problem-solving skills, with a data-driven mindset.
• Strong organizational and time management abilities in a fast-paced, deadline-driven environment.
• Excellent communication and interpersonal skills for cross-functional collaboration and stakeholder engagement.

Responsibilities

• Develop and execute comprehensive distribution strategies that align with corporate objectives, focusing on scalability, compliance, and cost efficiency.
• Lead cross-functional initiatives to optimize throughput, reduce waste, and enhance service levels across all product categories.
• Oversee multiple warehouse lines and operational areas including receiving, order fulfillment, inventory control, outbound logistics, and value-added services.
• Directly manage Warehouse Managers and indirectly oversee supervisors and frontline staff across multiple shifts.
• Foster a high-performance culture centered on accountability, collaboration, and continuous learning.
• Implement leadership development programs and succession planning to build bench strength across the distribution center.
• Monitor and analyze KPIs such as on-time delivery, shipping accuracy, inventory turns, and freight spend across all lines.
• Lead root cause analysis and corrective actions for operational issues, driving data-informed decisions and measurable improvements.
• Champion Lean, Six Sigma, or other process improvement methodologies to streamline workflows and eliminate inefficiencies.
• Ensure full compliance with FDA, OSHA, and internal quality standards, with a strong emphasis on medical device regulations.
• Oversee audits, documentation, and corrective actions related to safety, quality, and regulatory adherence.
• Maintain robust safety programs and lead initiatives to improve workplace conditions and reduce incidents.
• Serve as the primary liaison between the distribution center and departments such as Planning, Customer Service, Transportation, Sales, Marketing, and Procurement.
• Partner with Incoming Quality Inspection and Finished Goods teams to ensure seamless order fulfillment and product flow.
• Collaborate with IT and systems teams to enhance Oracle Cloud and WMS functionality and reporting capabilities.
• Oversee the physical condition, layout, and maintenance of the distribution center, including equipment and storage optimization.
• Ensure accurate inventory management across all lines, minimizing shrinkage and maximizing space utilization.
• Lead capital planning and infrastructure upgrades to support growth and operational resilience.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: Bachelor's degree
• Number of Employees: 1,001-5,000 employees