Senior Director, Workforce Strategy & Performance

Church's Chicken•Atlanta, GA

33d•Onsite

About The Position

The Senior Director, Workforce Strategy & Performance is responsible for developing, implementing, and overseeing human resources policies, procedures and strategic initiatives that directly support organizational profitability. This role ensures that Human Resources practices are efficient, compliant and aligned with business objectives, focusing on optimizing workforce performance, reducing operational costs, and driving productivity through people-centric strategies. Key responsibilities include analyzing workforce trends to identify profit opportunities, optimizing policies to drive efficiency and accountability, collaborating with Operations and Finance to align employee performance with financial outcomes, and leading initiatives that strengthen engagement, retention, and overall organizational effectiveness. Ultimately, this position serves as the bridge between HR strategy and business results, ensuring that every people decision contributes to sustainable profitability.

Requirements

Bachelor's Degree required, preferably in a Human Resources related field or with substantial Human Resources experience.
10+ years of experience in Human Resources or related field.
Strong working knowledge of Workday and HR policy frameworks.
Excellent organizational, communication, and analytical skills.
Ability to manage multiple priorities and meet deadlines in a fast-paced environment.
Detail-oriented, independently motivated, organized, and efficient.
Previous experience in strategic planning and execution, organizational development theory and practices, and policy formulation.
Knowledge of federal, state, and local employment laws and regulations, including those related to wage and hour, employee classification, family and medical leave, and anti-discrimination and harassment.

Nice To Haves

QSR experience preferred.

Responsibilities

Collaborate with senior leadership to align HR strategies with Company-wide performance objectives and financial targets.
Design, implement, and maintain HR policies and procedures that promote operational efficiency, compliance, and cost effectiveness.
Participate in annual planning and budgeting to ensure HR initiatives support revenue growth and expense management.
Review existing policies to identify areas for streamlining or modernization in support of business and profitability goals.
Partner with Operations and Finance to identify and implement workforce initiatives that enhance productivity and profitability.
Develop metrics and dashboards to measure the financial impact of HR programs, staffing models, and turnover.
Conduct cost-benefit analyses for HR programs, staffing structures, and incentive plans to ensure alignment with profitability goals.
Lead initiatives to reduce labor costs through optimized scheduling, improved retention, and performance-based incentive systems.
Advise leaders on organizational structure, workforce planning, and role design to maximize efficiency and return on investment.
Serve as an internal consultant to ensure people strategies are integrated into overall business strategies.
Analyze the impact of HR and engagement initiatives on productivity, turnover, and profitability metrics.
Lead communication efforts to ensure employees understand how policies and performance expectations correlate to Company goals.
Identify opportunities for automation, technology enhancement, or process improvement within HR systems.
Support Workday initiatives to enhance efficiencies and streamline processes.
Work with Office Manager to manage office resources, including offices and cubicles
Work with Office Manager to oversee All Hands Meetings.