Senior Director - Women’s, Children, & Newborn Services

UMass Memorial Health•Madison, WI

32d•$149,261 - $268,694

About The Position

At UMass Memorial Health, everyone is a caregiver – regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day. Reporting to the Chief Nursing Officer/SVP Patient Care Services, and in collaboration with Division Chairs and Chiefs of Divisions of Pediatrics, Neonatology and Obstetrics the Sr Director, Women’s, Children, and Newborn Services is responsible for the inpatient care of the obstetrical and newborn and pediatric care areas. As a member of the nursing executive management team, establishes a nursing environment as outlined in the ANA Scope and Standard s of Nursing Practice, The MNA Nurse Practice Act, ANA Code of ethics, AWHONN and ACOG standards. The Sr Director, Women’s, Children, and Newborn Services fosters collaborative interdisciplinary teams from across the continuum of care and establishes operations that are evidence based and contemporary. Responsible for operational development and oversight of the services provided to obstetrical and neonatal and pediatric patients and families. Establishes goals for the division and oversees development, execution and performance evaluation. Responsible for quality service delivery that is cost effective and timely. Responsible for the development of short and long term planning and goal setting. Develops new programs and expands existing services. Establishes systems that ensure continuity of care. Responsible for the direction, coordination and supervision of assigned personnel and activities. As a member of the UMass Memorial management team, works collaboratively to ensure the financial, quality, service, and human resource goals of the medical center are met.

Requirements

Master’s degree in Nursing or related discipline.
Licensed to practice Nursing in the State of Massachusetts
Minimum of 8 years’ experience in a healthcare environment and progressive management experience.
Minimum of 5 years of Nursing Leadership experience within a hospital setting.
Broad and thorough knowledge of the discipline of Nursing.
Strong analytical skills required to perform various data analysis techniques, review statistical and budgetary information and synthesize information appropriately. Knowledge of healthcare accounting techniques, cost/benefit comparisons, analysis of budget variances and staffing resources.
Must possess excellent interpersonal and communication skills to provide effective participative leadership and to interact with patients, families, physicians, and other visitors and staff.
Working knowledge of computers, including spreadsheet and word processing software

Nice To Haves

Unless certification, licensure or registration is required, an equivalent combination of education and experience which provides proficiency in the areas of responsibility listed in this description may be substituted for the above requirements.

Responsibilities

Oversees and supervises all aspects of Inpatient Women’s, Children, and Newborn Services offered at the Medical Center.
Identifies community needs/trends, and works with medical center leadership to develop programs and services to meet identified needs. Investigates service expansion, recommends new programs, and oversees implementation as opportunities present themselves. Assures the delivery of quality care and services for our clients.
Provide executive nursing leadership and support to the departments of Neonatology, and Pediatrics/Obstetrics.
Develops and maintains good working relationships with community agencies, groups and professional affiliations. Oversight of the outreach education provided to our affiliates and referring hospitals. Consults with medical, nursing, administrative staff, referring hospitals, and community agencies as appropriate. Serves as a resource to affiliate hospitals for program needed and provides consultative services.
Identifies objectives and sets performance goals upon which to evaluate performance of the divisional leadership and staff to True North goals.
Integrates LEAN principles into all processes to enhance staff satisfaction and improve the clinical outcomes for patients in a fiscally prudent manner.
Promotes integration of clinical guidelines, performance improvement initiatives and patient satisfaction efforts into all programs.
Directs and supervises assigned personnel including performance evaluations, scheduling, orientation, and training. Makes recommendations on employee hires, transfers, promotions, salary changes, discipline, terminations, and similar actions. Resolves grievances and other personnel problems within position responsibilities.
Develops and recommends the budgets for the areas managed. Manages activities to assure financial goals are met.
Coordinates the assignment of tasks and helps resolve technical and operational problems. Evaluates the impact of solutions to ensure goals are achieved.
Provides effective direction, guidance, and leadership over the staff for effective teamwork and motivation; and fosters the effective integration of efforts with system-wide initiatives.
Encourages and supports diverse views and approaches, demonstrates Standards of Respect, and contributes to creating and maintaining an environment of professionalism, respect, tolerance, civility and acceptance toward all employees, patients, and visitors.
Integrates diversity into departmental objectives, such as hiring, promotions, training, vendor selections, etc.
Participates in performance improvement initiatives and demonstrates the use of quality improvement in daily operations.
Ensures compliance with regulatory agencies such as Joint Commission, DPH (Department of Public Health), etc. Develops and maintains procedures necessary to meet regulatory requirements.
Ensures that department complies with hospital established policies, quality assurance programs, safety, and infection control policies and procedures.
Ensures adequate equipment and supplies for department.
Develops and maintains established departmental policies, procedures, and objectives.
Ensures compliance to all health and safety regulations and requirements.
Maintains, regular, reliable, and predictable attendance.
Performs similar or related duties as required or directed.