Senior Director, Wealth Management - Frisco, TX

TIAA•Frisco, TX

About The Position

Wealth Management The Wealth Management Director job leads an integrated team of advisors for a specific territory and has overall responsibility to cultivate and grow client relationships within the market. This role will also be responsible for executing against strategic business plans to meet customer needs and achieve strategic and financial goals. This role will be key to ensuring a seamless client experience for both our clients. Key Responsibilities and Duties Oversight and management of an assigned group of Wealth Management Advisors. Grows and maintains strong client and participant relationships evidenced through increased wallet share, product appropriateness, and net promoter scores. Ensures the delivery of a seamless client experience through coaching the team to adopt the prescribed engagement practices. In support of ensuring an optimal experience for clients and participants, will establish relationships across all touch points (NCC, Retail Operations, Technology, etc.) to ensure advocacy for client/participant needs. Ensures client facing advisors are utilizing TIAA’s broad range of resources, including estate planning, portfolio management, and insurance planning. Evaluates and assigns Advisors appropriate books of clients; assists Advisors in reviewing planning and advice cases for complex client accounts. Implements appropriate strategies to increase market share Assists leaders in charting strategy and direction for the wealth management group. Develops and maintains a good understanding of TIAA’s competitors within the individual and institutional landscape. Manages the performance of team leaders through regular, timely feedback as well as the formal performance review process to ensure delivery of exceptional Institutional Retirement strategies and to foster manager engagement, motivation, and development.

Requirements

8+ years of experience in the financial services industry
FINRA licensing required: Series 7 and Series 66, (or an equivalent combination of Series 63 and Series 65)

Nice To Haves

10+ years of experience in the financial services industry, with a strong emphasis on wealth management
Active FINRA Series 24 license preferred; candidates without this license must obtain it within 90 days of hire
Demonstrated experience leading and coaching high-performing teams
Proven ability to develop and grow talent within an organization
Strong track record of identifying and cultivating high-potential talent
Business Development
Client Relationship Management
Collaboration
Consultative Communication
Continuous Improvement Mindset
Due Diligence
Practice Management Strategy
Prioritizes Effectively
Quantitative Analysis
Retirement Planning Selling
Sales
TIAA Products/Services Acumen
Wealth Management

Responsibilities

Oversight and management of an assigned group of Wealth Management Advisors.
Grows and maintains strong client and participant relationships evidenced through increased wallet share, product appropriateness, and net promoter scores.
Ensures the delivery of a seamless client experience through coaching the team to adopt the prescribed engagement practices.
In support of ensuring an optimal experience for clients and participants, will establish relationships across all touch points (NCC, Retail Operations, Technology, etc.) to ensure advocacy for client/participant needs.
Ensures client facing advisors are utilizing TIAA’s broad range of resources, including estate planning, portfolio management, and insurance planning.
Evaluates and assigns Advisors appropriate books of clients; assists Advisors in reviewing planning and advice cases for complex client accounts.
Implements appropriate strategies to increase market share
Assists leaders in charting strategy and direction for the wealth management group.
Develops and maintains a good understanding of TIAA’s competitors within the individual and institutional landscape.
Manages the performance of team leaders through regular, timely feedback as well as the formal performance review process to ensure delivery of exceptional Institutional Retirement strategies and to foster manager engagement, motivation, and development.